Human Resources Coordinator / Leave Coordinator

At Percepta,we bring first-class service across each market we support. As a Human Resources Coordinator working in Houston, TX, you'll be a part of creating and delivering amazing customer experiences while also enjoyingthe satisfaction of being part of a unique culture.

What You'll Be Doing

The Human Resources (HR) Coordinator I supports day-to-day human resources operations and special projects.This position will be responsible for providing human resources (HR) and administrative support, including human resources processing to include data entry directly into the human resources information system, onboarding, local benefits administration, and general HR inquiries.

During a Typical Day, You'll

Duties and Responsibilities

• Ensure all paperwork for employee status changes is complete, logged, and filed appropriately using an established checklist
• Update Oracle with employee changes keying directly into the system from approved change requests
• Update and distribute employee change reports
• Notify the Information Technology department of changes needed to employee access to various systems through promotions, transfers, or terminations
• Maintain accurate employee files
• Refer employees with employee relations issues to the appropriate HR Business Partner, Sr. HR Business Partner, or HR Manager
• Ensure all Family Medical Leaves (FMLA), Americans with Disabilities (ADA), and / or other types of leaves of absence (LOA) are properly documented and coordinated with the HRBP, Sr. HRBP, or HR Manager on missing and / or needed information

oAs necessary, work with LOA vendor, LeaveSource on missing information, leave status, and return to work

Employment

HR Systems and Benefits

oOpen AskNow tickets with the TTEC Benefits Team as needed to resolve employee issues

What You Bring to the Role

Education

Experience

Skills and Knowledge

Other

What You Can Expect

A Bit More About Your Role

Hours are Monday-Friday : 8 : 00 AM - 5 : 00 PM.

Available to work or travel outside normal work schedule when necessary.

About Percepta

Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them

every

day

Culture of Service – to be treated like you are the customer from day one

Teamwork – belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges value in your contributions

Respect – a team that is accountable, dependable, and gives you their full attention

Proactive – to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization

Career Growth – lots of learning opportunities for aspiring minds

Diversity – be a part of our growing diverse and community-minded organization that is all about having fun!

Competitive Compensation – we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such bank account details from applicants at any point in the recruitment process.

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