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Lead Source-to-Contract (S2C) Process Owner (Hybrid)

Lead Source-to-Contract (S2C) Process Owner (Hybrid)

American Family InsuranceMadison, WI, United States
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Position Compensation Range :

$97,000.00 - $164,000.00

Pay Rate Type : Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Lead Source-to-Contract (S2C) Process Owner is responsible for leading the development, implementation, and maintenance of the Procurement Source-to-Contract (S2C) processes. You will look to streamline processes, identify automation opportunities and bring best practices forward for the Sourcing and Contracting process respectively. You will enhance and own the end-to-end S2C process, including value stream maps, standard work, continuous improvement and process metrics necessary to manage and monitor the S2C process effectively. You will serve as the S2C process SME for the enterprise, including developing and delivering training and materials, communicating with all levels of stakeholders on best practices and health of the S2C processes. You will report to the Senior Manager of Procurement Transformation.

In this flex office / home role, you will be expected to work a minimum of 10 days per month from one of the following office locations : Madison, WI 53783; Boston, MA 02110

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

Primary Accountabilities

  • You will own the end-to-end S2C process including the business alignment and prioritization of S2C initiatives.
  • You will collaborate with cross-functional teams and periodically review the status of projects and adjust as necessary.
  • You will ensure effective communication with project sponsors, project managers, functional and resource managers, and other stakeholders.
  • You will engage key stakeholders to evaluate proposed and ongoing projects based on value, risk, effort, cost and strategic alignment.
  • You will develop and maintain process documentation, templates, and guidelines
  • You will lead with influence and expertise.
  • You will actively contribute to the division or department leadership team.
  • You will communicate and support organization mission, vision, values, policies, and practices.
  • You will be accountable for S2C process effectiveness in alignment with Procurement Policy and Standards.
  • You will identify, prioritize and lead execution of S2C process continuous improvement backlog with emphasis on increasing process efficiency and improved outcomes.
  • You will oversee S2C process training for Procurement and Stakeholders.
  • You will develop and own S2C process metrics and provide reporting on process performance to Procurement Leadership.

Specialized Knowledge and Skills Requirements

  • 3+ years' experience in Source-to-Pay (S2P) process design, procurement, or a related field, with a focus on Sourcing and Contracting processes.
  • Strong knowledge of indirect procurement, bonus if in a financial services or insurance environment.
  • Proven leadership skills, including experience leading and influencing cross-functional teams and managing diverse stakeholders.
  • Experience with project / program / portfolio management tools, such as Jira, to manage initiatives and track progress.
  • Proficiency in procurement software including working within S2P, Contract Lifecycle Management (CLM), Enterprise Resource Planning (ERP), analytics tools, and reporting platforms.
  • Experience working in a large-scale procurement transformation implementation such as S2P, Procurement Orchestration, or CLM implementation.
  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience effectively communicating with senior leaders.
  • Demonstrated experience with process design, metrics and other operational analyses.
  • Demonstrated success in developing and implementing S2C processes.
  • #LI-Hybrid

    Additional Information

    Offer to selected candidate will be made contingent on the results of applicable background checks

    Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

    Sponsorship will not be considered for this position unless specified in the posting

    We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

    We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

    We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    #LI-RS1

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    Lead Hybrid • Madison, WI, United States

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