Leasing Specialist

ELANDIS named as 2025 Best Places to Work In Multi-family is looking for experienced an Assistant Community Manager.

At Elandis, you will be valued for your hard work and dedication. We offer excellent and competitive pay with 100% Employer paid Health, Dental, Vision, and Life Insurance. Paid time off is accrued on day one and can be used after 90 days of employment.

T h e Le a si n g Sp ec ialis t , u nd e r t h e d ire c t io n o f t h e C o mm un i t y M a n a g e r, will co n d u c t a ll b u si n e ss in acc o r d a n c e with t h e c o m p a n y h a n d b o ok , st an d a rd o p e r a t i n g p r oce du r e s, F a ir H ou si n g , A me ric a n s with Dis a b i l i t ies A c t, F a ir Cr e d it R e po rt i n g A c t, a n d a ll o t h e r la w s p e rtai n i n g to t h e m u l t ifa m i l y i n du st r y . T h e Le a si n g Sp ec ialist is t h e c o mm u n i ty 's s a les r e p r e s e n tati v e w ho se p rim a ry d u t i e s a re to g r ee t p r o s p ec ts a n d r e si d e n ts an d ma k e e v e r y o n e f ee l w e lc o m e to t h e c o mmu n i t y . T h e Le a si n g Sp ec ialist wi l l co n ta c t a p e rs o n o f a u t ho r i t y s h o u ld a n y si t u a t i o n w a rr a n t a n ac t i o n o r d ec isi o n no t i n c l ud e d in h is o r h e r d u t i e s a n d r e s p on s i b i l i t ie s .

A R EAS O F RES P O NSIBI L I T Y TO I N CL U DE ( bu t no t l i m it e d t o ) : F inan c i a l

C o l l ec t p a y me n ts f r o m p r o s p ec t i v e r e si d e n ts, c u rr e n t r e si d e n ts, p a st r e si d e n ts a n d p la c e in l o c k e d c o mm un i t y s a f e .

M a r k e ti n g / L e a si n g

W o rk w i th t h e te a m to e n s u re comm un i t y is r e n ted to b u dg e ted o c c up a n c y o r h i g h e r.

M a i n tain a p r o f e s s i on a l a n d frie nd ly a tm o s p h e re i n t h e le a si n g o f f ice a n d o t h e r a r ea s w h e re p r o s p ec t iv e r e si d e n ts a n d r e si d e n ts mee t.

I n s p ec t m od e l, ma r k e t r ea d y a p a rtm e n ts, a n d t o u r p a t h d a i l y to e n s u re c le a n l in e ss a n d a v a i l a b i l i ty f o r t ou r i n g p r o s p ec t iv e r e si d e n ts.

A n s we r i n c o m i n g p h o n e ca l l s a n d h a nd le eac h ca ll acc o r d i ng l y . Tra n sf e r ca l l s to A s sist a n t C o mm un i t y M a n a g e r o r  C o mm un i t y M a n a g e r w h e n a pp r o p riat e .

G r e e t prospective residents, qualify , d e ter m i n e needs and preferences , professionally present community and specific a p a rtm e n ts w h i l e c o mm un ic a t i n g f ea t u r e s a n d b e n e fi t s.

Sh o p c o m p e t i t i o n a n d b e a w a re o f l o ca l ma r k e t c ond i t i o n s a n d tr e n d s. C on tr i b u te i d ea s to C o mmu n i t y M an g e r f o r ma r k e t i n g c o mm un i t y a n d im p r o v i n g r e si d e n t s a t i sf ac t io n .

R e v iew a ll o n l in e an d p ri n t a dv e r t isi ng , p o st Crai g slist a d s f o r eac h a v a i l a b le f l o o r plan p e r C o m p an y Po l i cy .

Ad m i n ist r a t i v e

C o rr ec t l y c o m p lete a ll le a se a pp l i ca t ion s, i n c l ud i n g v e ri f ic a t ion s, a n d n o t i f y p r o s p ec t iv e r e si d e n ts o f r e s u l t s. C o mm un ic a te with p r o s p ec t iv e r e s i d e n ts r eg u la r ly a s n ee d ed .

C o m p lete a ll le a se p a p e rw o r k i n c l ud i n g r e lat e d a dd e nd a an d acce p t m on ies d u e .

E x ec u te l ea se c on tra c ts a n d p r o ce ss m ov e -i n s, r e n e w a ls, no t i c e- t o - v aca te s , a n d m ove - ou ts in op e r a t i n g s y st em .

C o m p lete gu e st ca rd i n f o r ma t i o n o n e v e ry p h o n e ca l l , ema i l , an d w a l k -in an d e n ter i n f o r ma t i o n i n to ope r a t in g s y st em . P e rf o rm f o l lo w - u p o n p r o s p ec ts u n t i l p r o s p ec t iv e r e si d e n t h a s d ec i d e d o n w h e re t h e y wi l l ap p l y .

I nv e n t o ry o ffice s u pp l ies o n p e r i o d ic b a s i s. R ep o rt n ee d s to C o mm un i t y M a n a g e r.

Or g a n ize a n d f i l e a pp r op r iate r ep o rts, le a s e s, a n d p a p e rw o r k .

Atte n d st a ff mee t ing s w h e n r e qu e st e d .

A s sist C o mm un i t y M a n a g e r an d A s sist a n t M a n a g e r i n p r e p a r a t i o n o f d a i l y a n d w ee k l y r ep o rts, r e si d e n t c o mmu n ic a t ion s, m ov e - o u t i n v e n t o r y , ma r k e t s u r v e y s, e tc.

A cce p t s e r v ice r e qu e sts fr o m r e s i d e n ts a n d f o rw a rd t o s e r v ice te a m f o r p r o m p t p r o ce s s i ng . C o n d u c t f o l lo w - u p with r e si d e n ts w h e n s e r v ice r e qu e st i s c o m p let e d .

E n s u re o f fice is o p e n o n s c h ed u l e , c on firm c o n d i t i o n o f t h e o ffice a n d mo d e l a p a rtm e n ts are t o c o mpa n y st an d a r d s.

D o c u me n t co nv e rs a t i o n s a n d ac t iv i t y d ea l i n g wi t h p r o s p ec t i v e r e si d e n ts a n d r e si d e n ts in le a se fi l e a n d op e r a t i n g s y st em .

C om m un i t y E n g a g e m e n t

P a rt i c i p a te in w ee k l y / d a i l y o ffice st a ff s c h e du les a n d a s si gn me n ts.

R e p r e s e n t t h e c o m p a n y i n a p r o f e s s i on a l ma nn e r a t a ll t im e s.

R e si d e n t R e l a ti on s

M a i n tain po s i t iv e c u s t o me r s e r v ice a t t i tud e .

D ea l with r e si d e n t c on ce r n s an d r e qu e sts o n t i me ly b a sis to e n s u re r e si d e n t s a t i sf ac t io n w i th ma n a g e me n t.

A s si s t C o mm un i t y M a n a g e r a n d A s sist a n t C o mm un i t y M a n a g e r w i t h an y r e si d e n t r e te n t i o n p r og r a m s (i . e ., r e si d en t f u n c t i o n s, s p ec ial p r o m o t i on s , m o n t h l y n e w s letter s , e tc.).

P r e p a re r e n e w a l o ff e rs to p r e s e n t t o C o mm un i ty M a n a g e r. O n c e ap p r o v e d , co n firm d e l i v e r y , f o l low - up , an d tra c k a ll r e n e w a l o ff e rs a cc o r d i n g t o c o m p an y po l i c y .

Fo l l o w t h r o u g h with d istr i bu t i o n o f a ll c o m p a n y o r c o mmu n i t y - iss u e d n o t i ce s (i. e ., b a d w ea t h e r, eme r g e n c y , e tc.).

Phy si ca l l y i n s p ec t c o mmu n i t y w he n o n g r o u n d s, p i c k u p l i t t e r, an d r e po rt a n y s e r v ice n ee d s to s e r v i c e te am . I n s p ec t m ov e - ou ts a n d v aca n c ies w h e n r e qu e st e d . R e po r t an y ob s e r v a t i on s t h a t w ou ld n e g a t iv e l y im p ac t le a si n g e ff o rts to t h e C o mm u n i t y M a n a g e r.

Sa f e ty

Le a rn a n d e n s u re c o m p l i a n c e wi t h a ll c o m p a ny l o ca l, st a te, a n d f e d e r a l s a f e ty r u le s .

E n s u re t h a t u n s a fe c on d i t i o n s a re r e po rted to t h e C o mmu n i t y M a n a g e r in a t i me ly ma nn e r.

Fo l l o w a " s a f e ty first" p r i n c i p le.

A s sist in e x ec u t i n g p r op e r r e s p o n se a n d h a n d l i n g o f a ll c o mm un i t y eme r g e n c ies with st a ff, r e si d en ts, bu i l d i ng s, e tc. wi t h in c o m p a n y gu i d e l in e s t o m i n imi z e l i a b i l i t ies (i . e ., c rimi n a l ac t i v i t y o n c o mm un i t y , em p l oy ee / re s i d e n t i n j u rie s , fire s , f l o od s, fr eeze s, e tc.).

Ge n er a l

P e rf o rm a n y a dd i t i o n a l d u t i e s o r t a s k s a s s i gn e d b y s u p e r v i s o r o r s e n i o r ma n a g eme n t.

R e qu ir e m e n ts

P ri o r ex p e rie n c e in a c u st o me r s e r v ice po si t i o n p r e f e rr e d

K no wl ed g e o f M u l ti - F am i l y O p e r a t in g Sy st em s, m u l t ip le P C s o f tw a re p ac k a g e s s u c h a s M icr o s o ft O ffice a n d f am i l iari t y wi t h  I n ter n e t & W i n d o ws

S tr o n g o r g an iz a t ion a l, c o mm un i c a t io n (wri t te n / o r a l), an d i n ter p e rs on a l s k i l ls

Mu st b e a b le to w o r k in a f a s t - p ace d a n d c u st o me r s e r v ice- o rie n t e d e nv ir o n me n t an d e x e r c ise p r ob l e m -s o l v i n g s k i l ls.

I n ter ac t with c o - w o r k e rs, s up e r v i s o rs, g u e sts, a n d t h e p u b l i c i n a p r o f e s s i on a l an d p le a s a n t ma nn e r.

W o rk as p a rt o f a te am , a s w e ll a s c o m p lete a s s i gn me n ts i nd e p e nd e n t l y .

A b le to w o rk f u l l - t im e , 4 0 h ou rs, with p o s s i b i l i t y o f ov e rt i m e r eq u i r eme n t

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