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Lead Recovery Associate - Women's NYC Program (Evenings)

Lead Recovery Associate - Women's NYC Program (Evenings)

Release RecoveryNew York, NY, US
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The Lead Recovery Associate is responsible for overseeing the daily operations of the Women’s Transitional Living Program and supervising Recovery Associates. The typical shift for this role is 3pm to 11pm. This position is ideal for individuals passionate about recovery, mental health, and leadership in behavioral healthcare. The Lead Recovery Associate is accountable for ensuring staff deliver high-quality services, that the program maintains compliance with organizational and regulatory standards, and that the residence provides a safe and supportive environment for clients.

This role requires supervisory skills, professionalism, emotional intelligence, and a commitment to structure, accountability, and community. The Lead Recovery Associate plays an active role in both client support and staff development, bridging direct care responsibilities with supervisory oversight.

Founded in 2017 by Zac Clark and Matthew Rinklin, Release Recovery is a leading provider of transitional living, outpatient treatment, and recovery support services for individuals experiencing substance use and mental health challenges. With programs throughout New York City and Westchester County, we are committed to offering compassionate, structured, and evidence-based care that empowers individuals and families to heal and thrive.

Key Responsibilities

Staff Supervision

  • Supervise, schedule, and support Recovery Associates to ensure consistent, professional, and mission-aligned client care.
  • Provide coaching and feedback to staff and participate in performance discussions with program leadership.
  • Support training and onboarding of new staff to promote team development.
  • Serve as the first point of escalation for staff concerns and operational issues within the residence.

Program Oversight

  • Oversee daily operations of the residence, ensuring adherence to all safety, compliance, and program protocols.
  • Monitor documentation, reporting, and communication standards for accuracy and timeliness.
  • Coordinate communication between Recovery Associates, clinical staff, and program leadership.
  • Identify program needs and provide input on operational improvements.

    • Safety & Compliance

  • Oversee administration of drug and BAC testing in accordance with program protocols.
  • Ensure proper procedures for room searches, contraband monitoring, and medication management.
  • Respond to crises with leadership, activating protocols and emergency services when necessary.
  • Ensure compliance with organizational policies and state / federal regulations.

    • Client & Community Leadership

  • Foster a safe, respectful, and supportive living environment for residents.
  • Model professionalism, accountability, and positive communication for both staff and clients.
  • Oversee integration of new admissions and transitions, ensuring smooth onboarding.
  • Support structured community culture by participating in groups, activities, and community events as needed.

    • Administrative & Team Support

  • Manage staff schedules and coverage to ensure 24 / 7 support of the residence.
  • Attend supervisory meetings and contribute to program development and decision-making.
  • Ensure facility standards in cleanliness, safety, and presentation.
  • Provide feedback to program leadership on staffing, client progress, and operational needs.
  • Manage staff during the evenings and / or weekends.

    • Requirements

  • Experience supervising a team
  • Previous experience in recovery or behavioral health settings
  • Knowledge of substance use, mental health, or peer recovery support.
  • Strong interpersonal skills and emotional intelligence.
  • Strong communication skills, both written and verbal, with the ability to navigate sensitive conversations with professionalism and empathy
  • Comfortable working in a fast-paced, team-oriented environment.
  • Willingness to work evenings, weekends, and holidays as needed.

    • Benefits

    Joining our team means being part of something truly revolutionary. We’re on a mission to flip the script on how the world views and treats Substance Use Disorder and Mental Illness. At Release, recovery isn’t about what you give up - it’s all about what you gain.

    When you join our team, you’ll be :

  • Working alongside thought leaders in the recovery space
  • Making a direct impact on individuals and families
  • Enjoying a competitive compensation of $65,000 annual salary
  • Health benefits for full-time employees (health, dental, vision)

    • We believe that recovery is a journey, not a destination - and we want you to be a part of shaping that journey for others.

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