Remote Telephone / Video Interpreter Job at TransPerfect in Texas

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. TransPerfect Connect (TPC) is seeking highly fluent, professional bilingual speakers (English Bengali) with experience using their language skills in a professional call center-style setting. We offer comprehensive, paid training to launch your career as an Over-the-Phone (OPI) and Video Remote Interpreter (VRI), helping clients across industries such as healthcare, legal, and financial services.

If you're excited by meaningful work and thrive on purpose, this role gives you the chance to use your language skills to make a real difference!

Interpreters at TPC play a vital role in facilitating accurate and culturally appropriate communication for limited-English speakers. Whether you're supporting a patient during a medical appointment or assisting someone in accessing essential services, your bilingual fluency directly contributes to meaningful, real-world impact.

This is a structured, call center-style role that goes beyond casual or conversational bilingualism. Ideal candidates bring professional-level command of both English and Bengali and must be able to interpret complex conversations with speed and precision. medical, legal, financial), and emotionally nuanced content.

Interpreters manage continuous live calls, often under pressure, while strictly following interpretation protocols to maintain neutrality, accuracy, and confidentiality.

Provide consecutive interpretation services between English and Bengali across various industries (medical, legal, customer service, etc.)

• Demonstrate emotional intelligence, especially in high-pressure or emotionally charged interactions
• Apply short term memory retention, active listening, and note taking techniques to manage longer exchanges
• Remain strictly within the interpreter's role without offering personal opinions or advice
• Participate in ongoing training, coaching, and feedback sessions to maintain and enhance performance
• Utilize basic computer tools (MS Office, internal platforms) to effectively manage calls and log activity

Four weeks of paid training (on-site or remote) covering interpretation techniques, note-taking, memory retention, call management, and emotional control

Comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, and flexible spending account options

Certification in medical, legal, or community interpreting (strong plus)

Remote Work Requirements :

TransPerfect Connect is the world's leading provider of interpreting services, including Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI). We support communication in over 170 languages and are committed to upholding the highest standards of linguistic accuracy, professionalism, and client care.

Please Note : While this is a remote / work-from-home position, it is not a flexible or "work-at-your-own-pace" role. This is a structured, call center style environment conducted from your home. Interpreters are expected to remain at their workstation and be fully available to handle continuous, back-to-back calls throughout their scheduled shift. Multitasking or attending to personal responsibilities during working hours is not permitted.

Interpreters are expected to follow a pre published, variable schedule. Welcome regular feedback and coaching as opportunities to grow and improve

TransPerfect is an Equal Opportunity Employer and does not discriminate based on race, gender, age, religion, disability, national origin, sexual orientation, or any other protected status.