Inside Sales Associate

Customer Service Representative

The primary role of a Customer Service Representative is to act as primary contact for customers and to coordinate needs with internal departments by providing extraordinary service to all accounts, distributors, and suppliers. This position will be located in Chatsworth CA In the performance of their respective tasks and duties all employees are expected to conform to the following :

• Provide service support to Customers, Distributors and Channel Partners
• Review, Update, and Load customer contracts as needed.
• Record and process orders and / or inquiries received by mail, telephone, portal, and / or through customer personal contact.
• Work Excel reports (Align & Customer) including Open Order Report.
• Access and understand customer-specific portals.
• Ensure orders are retrieved from customer portals and that tracking details are provided in a timely manner.
• Track order activity and alert appropriate staff of any potential delivery problems.
• Follow-up with internal teams and customer on outstanding Accounts Receivable issues in order to prevent credit holds.
• Provide invoices and statements as needed.
• Work alongside Quality and Purchasing on related issues.
• Maintain and Improve customer(s) OTD and delinquency reports.
• Validate and File PO's within the shared folder.
• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Follow company safety policies and procedures.

Mental Acuity :

Business Acumen :

Skills :

Customer service, Data entry, Microsoft office, Customer support, Outlook, pivot table, Microsoft excel, excel pivot tables, microsoft office suite, Supply chain, Inventory, Sap, Erp, Purchase order, Purchasing, Order entry, Data, Typing, microsoft, administrative support, computer skills, detail, excel data entry, invoicing

Top Skills Details :

Customer service, Data entry, Microsoft office, Customer support, Outlook, pivot table, Microsoft excel, excel pivot tables, microsoft office suite, Supply chain, Inventory, Sap, Erp, Purchase order, Purchasing, Order entry, Data, Typing, microsoft, administrative support,

Additional Skills & Qualifications :

Experience Level : Entry Level

Pay and Benefits :

The pay range for this position is $27.00 - $30.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type :

This is a fully onsite position in Chatsworth,CA.

Application Deadline :

This position is anticipated to close on Oct 10, 2025.