Intake Specialist (Employment)

Job Description

Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website : www.omegalaw.com.

Position Overview :

We are seeking an Intake Specialist who will act as the first point of contact for potential clients seeking legal representation from our employment department. This role entails conducting intake interviews, gathering essential information about potential cases, and evaluating their eligibility for representation.

Equipped with a keen ability to articulate the merits of our services, the Intake Specialist is essential in delivering exceptional client service and ensuring a positive experience for those seeking assistance. This role demands a candidate with a talent for detailed information gathering and a persuasive communication style, capable of building trust and confidence in our firm’s capabilities.

The ideal candidate will be deeply driven and experienced in sales, skilled in articulating and highlighting the essential benefits of partnering with our firm in a clear and compelling manner.

Responsibilities :

• Conduct intake interviews with potential clients via phone, or in-person meetings
• Gather detailed information about the nature of the potential case, including accident details, injuries sustained, and relevant background information
• Screen potential cases to determine eligibility for representation based on firm criteria and legal considerations
• Communicate effectively and persuasively with potential clients, offering insights into the firm's services, processes, and the subsequent steps
• Accurately record intake information and case details in the firm's case management system
• Follow up with potential clients as needed to gather additional information or clarify details related to their cases
• Perform additional duties as assigned
• Location : This role is located at our Beverly Hills office and requires physical presence on-site.

Qualifications :

Comprehensive Benefits Package :

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.