Replenishment & Warehouse Lead Ambassador (Leadership / Key Holder)

Replenishment & Warehouse Lead Ambassador

Location(s) : United States of America

City / Cities : Las Vegas

Travel Required : 00% - 25%

Relocation Provided : No

Job Posting End Date : September 19, 2025

Shift : Full time

Position Overview :

The Replenishment & Warehouse Lead Ambassador will support the operational functions of the store, stockroom, and warehouse; customer queries, adhering to the opening and closing replenishment checklists / SOPs, ensuring the store standards are met throughout the daily shift, performing general stockroom duties and replenishing the sales floor. These duties include receiving, stocking, staging, shipping and transporting merchandise into and out of the stockroom or sales floor. The role is responsible for cycle counts, ticketing, completing MOS, bi-annual physical inventory counts and maintaining visual standards and stock levels on the sales floor. The Replenishment & Warehouse Lead Ambassador must embrace and role model outstanding guest service and contribute to the high morale of the Ambassador team.

Primary Responsibilities / Accountabilities :

• Act as a role model to the Ambassadors.
• Assist with opening and closing process, ensuring all checklists are complete.
• Assist the Warehouse Manager on-duty with ensuring all Back of House / Warehouse Ambassador breaks and lunches are handled. Maintain position coverage as required by the needs of the business and as specified in the daily schedule.
• Assist Ambassadors with Shipping and POS transactions, to include refunds, voids, returns, out of stocks, etc.
• Assist Back of House Ambassadors by functioning as a source of knowledge about merchandise, current stock and inventory levels via use of our inventory management system.
• Maintain visual standards and follow the plan-o-grams set by the Planners and Visual Merchandise Manager, under the guidance of Associate Managers.
• Ensure key items / top sellers are fully stocked throughout the business day and all sizes are represented on the sales floor.
• Complete all price changes and ticket merchandise prior to staging on sales floor.
• Assist and maintain all storage areas for maximum efficiency.
• Ensure store procedures are followed for maintaining warehouse & stockroom standards and safety.
• Own receiving and unloading of all merchandise, visual fixtures, furniture, equipment, beverages and other supplies pertinent to business operations.
• Assist with deliveries and distribution of merchandise, supplies and materials to appropriate storage areas.
• Participates in organizing and executing the bi-annual inventory and performs scheduled inventory updating / cycle counts.
• Any other duties as assigned by the Associate Manager(s) or Store Manager.

Educational Requirements and Experience :

Additional Requirements :

Position Requirements :

Pay Range : $36,746 - $41,995

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and / or other benefits, dependent on the position, is offered.

Our Purpose and Growth Culture :

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors curious, empowered, inclusive and agile and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years.