PW800 Customer Engineer

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it.

As a member of the Customer Engineering team for the Turbofan program – Business Aviation, you will be responsible for managing in-service product performance, the relationship with customers / airframe OEM & aligning service team to meet our specific program strategies. As part of a team of 16 experts, you will have the opportunity to lead an integrate product team (IPT) and influence the redesign of a part which could affect the safety, durability, reliability of a product or the cost of operation.

What You Will Do :

• Lead Customer Engineering activities for the Turbofan – Business Aviation program
• Ownership of Product Performance - including safety, reliability, durability and all services in relation to maintenance of the product in service
• Comply with Airframe OEM, Operators and Airworthiness authorities' obligations
• Align organizations with a vertical view of the market – Cross Value Stream
• Provide business forecasts & manage in-service product campaigns
• Accountable for engine operating cost optimization
• Develop strategies and ensure readiness of new program & customer entry into service
• Lead customer relationship value stream
• Commercial and warranty programs management
• Subject matter expert for the front-line team & provide product knowledge to field communities throughout conferences and customers dedicated technical reviews
• Support development of new business models and strategies
• Build engine work scope for engine in shop
• Travels as required to support the business
• Miscellaneous other duties as assigned

Qualifications You Must Have :

Qualifications We Prefer :

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.

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