Donor Center Technician I

ESSENTIAL JOB FUNCTIONS :

 Ensures total operation is compliant with state and federal regulations (e.g. FDA approved

Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production

standards and ensure facility compliance.

 Maintains high level of customer service and positive donor experience in line with company

values and culture.

 Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and

maintains an orderly work area with sufficient supplies to meet production demands.

 Maintains Donor Center equipment based on Standard Operating Procedures and applicable

manufacturer instructions.

 Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality

of plasma product.

 Maintains Donor confidentiality based on company policy.

 Maintains complete and accurate record keeping per company’s Standard Operating Procedures.

 Responsible for troubleshooting machine alarms / alerts and perform QCs routinely (defined as

daily / monthly) on equipment.

 Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous

waste.

 Performs other job-related tasks, as assigned.

Donor Eligibility :

 Ensures that donor meets eligibility criteria based on Standard Operating Procedures.

 Performs donor vitals evaluation per Standard Operations Procedure.

 Performs finger stick for Microhematocrit and Total Protein determination.

 Registers applicant donors per Standard Operating Procedures.

Plasma Collection :

 Sets up and prepares all equipment and disposable supplies for venipuncture and

plasmapheresis procedures per standard operating procedures.

 Disconnects donor after plasmapheresis process is completed per standard operating

procedures.

 Maintains proper ratio to ensure donor safety and quality of product.

 Operates the automated plasmapheresis machines including response and evaluation of all

machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing :

 Prompt and sterile collection and storage of plasma product and samples per Standard Operating

Procedures.

 Handles tested and untested product, as well as product with unsuitable test results.

 Properly organize samples and product in a walk-in storage freezer per Standard Operating

Procedures.

 Prepares product and samples for shipments, per Standard Operating Procedures and federal

transportation regulations.

 Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if

equipment is not functioning properly. Record variance if applicable.

JOB SPECIFICATIONS :

 High school diploma or equivalent (GED) required.

 Three (3) months’ experience in clerical or customer service position preferred.

 Specific certification or licensing based on State requirements.

 Basic computer knowledge and skills required.

 Ability to speak, read, write (legibly and accurately), and understand English required.

 Strong customer service skills required.

 Strong organizational skills required.

 Ability to read, follow, and interpret regulations, instructions and manuals required.

 Ability to understand verbal instruction required.

 Ability to read numbers on screening equipment and perform basic mathematical calculations

required.

 Effective communication skills required.

SCHEDULING :

 Must be able to workday and evening hours, weekends, holidays, and extended shifts on a

frequent basis.

 Attendance and punctuality required.

PHYSICAL REQUIREMENTS :

 Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.

 Ability to sit or stand for extended periods.

 Ability to tug, lift, and pull up to thirty-five pounds.

 Ability to bend, stoop, or kneel.

 Occupational exposure to blood borne pathogens.

 Ability to view video display terminal less than 18” away from face for extended periods of

time, up to four (4) hours at a time.

 Ability to work in an environment with a temperature of -40C or colder for extended periods.

 Occasional exposure to and handling of dry ice.

 Ability to perform precise tasks that require repetitive small motor skills, such as drawing

blood for diagnostic tests.

 Ability to use assistive devices if needed for mobility or communication.