Sr. Business Manager - Retail Fraud Strategy and Analytics

Sr. Business Manager - Retail Fraud Strategy And Analytics

Summary : As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Fraud when a customer's personal information is stolen or bank account is compromised is a defining and increasingly frequent moment in our customers' financial lives. The Customer Protection (CP) organization within Retail Bank is at the heart of protecting Capital One's customers from fraud.

Within CP, you will lead a team of business analysts and work together with Data Scientists, Digital Product Owners, Engineers, and Operations leaders to face down fraudsters every day. In addition, you will test and deliver the capabilities that will be needed to beat the fraud attacks we expect in the future. Lastly, you will play a critical role in bringing Capital One and Discover together by fulfilling on the technology and customer migration planning and execution.

How will do you do that? You love problem solving and have a curiosity that propels you to understand where fraud is going and how we can stay ahead. You are energized by working in a high intensity setting to combat fraud when it occurs while developing forward looking strategies. You enjoy working with a team of diverse peers : knowing you may not be the expert in a given area but asking questions anyway, and collaborating to solve complex, high impact problems. You are an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those with compelling and clear verbal presentations. You take a broad view of your accountability and work to do the right thing for Capital One's customers and shareholders.

You're excited about this opportunity because you will :

• Manage a critical P&L to deliver tangible business results
• Own a strategy to turn your vision into a reality
• Be an analytical leader who seeks new and critical insights
• Be a crucial partner in the bank's larger digital journey
• Communicate with and influence the priorities of partner teams and senior leaders
• Empower and coach your direct reports to achieve their professional goals

General Responsibilities :

Basic Qualifications :

Preferred Qualifications :

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $193,000 - $220,300 for Sr. Business Manager

Richmond, VA : $175,500 - $200,300 for Sr. Business Manager

Riverwoods, IL : $175,500 - $200,300 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.