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Account Receivable Clerk

Account Receivable Clerk

Software Galaxy Systems, LLCKansas City, Kansas, United States
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Monday thru Thursday 8-5 Friday 8-3

Working knowledge of SAP and Excel

Team Player

Can multitask

POSITION OVERVIEW :

  • Responsible for entering customer payments into Sap, researching and reconciling discrepancies and credits on the customer account.
  • Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
  • Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
  • Responsible for a high volume of customer accounts.

GENERAL ACCOUNTABILITIES :

  • Perform collection procedures as outlined in SOPs escalate to supervisor as needed
  • Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
  • Cash application through various payment methods.
  • checks / cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer / sales of term changes.
  • Monthly statement distribution Work with sales and other departments to handle disputes on accounts.
  • Able to work independently without supervision.
  • Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers.
  • Ensure that customer service is held to the highest standard, maintaining good working relationship.
  • Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy.
  • Ensure that customer questions are answered timely Accurately and effectively handle large volumes of orders and calls.
  • Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts.
  • Responsible for problem solving with a positive and professional demeanor.
  • Able to work under time pressure and maintain / produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer

    • ORGANIZATIONAL RELATIONSHIPS : Reports to : Credit and AR Supervisor Positions Supervised : None Headcount directly supervised : None Headcount indirectly supervised : None

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    Account Receivable Clerk • Kansas City, Kansas, United States