System Administrator IV - Audio Visual & Media

Overview

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Recruiter at Baltimore City Public Schools

Functioning at an advanced level of technical expertise to establish and maintain audio-visual district standards and provide audio visual related technical support to one or more areas of operations within the Information Technology Department.

Essential Functions

• Establishes and maintains audio-visual production standards that include recording, broadcasting online and on Channel 77, support of Board meetings, and other high-level district and school based events.
• Establishes and maintains audio visual equipment standards for classrooms in schools and conference rooms in district offices and schools.
• Works with internal and external stakeholders to establish and maintain audio-visual standards (that include 21st Century Buildings) for schools and the district office that include requirements for vendor installation and testing.
• Researches, develops and maintains technical audio-visual documents that include workflow diagrams.
• Creates and maintains complex tracking systems for deployment of technical resources, communications with all central office departments and schools, and communications with external resources such as vendors and / or consultants.
• Researches and facilitates the resolution of complex customer audio-visual service requests.
• Assists in the implementation of customer support processes.
• Ensures that systems and system changes are properly documented.
• Assists in monitoring technical control hardware and software problems utilizing software testing tools and techniques.
• Assists in the installation of hardware and software as directed or requested.
• Responsible for complex tasks relating to audio visual operations, installation, and / or maintenance.
• Prepares, and / or maintains systems, development, and operations documentation, including user manuals. Responsible for maintaining current internal audio visual documentation libraries.
• Guides and advises less experienced staff that provide audio visual support services.
• Makes recommendations for the deployment of technical resources such as applications, database and / or hardware.
• May interface with vendor support service groups to ensure proper escalation of technical problem / issues during outages and / or periods degraded system performance.
• May participate as team member in projects of moderate size, scope and complexity. May be a team lead for projects of small size, scope and complexity.
• Maintains an advanced technical knowledge of two City Schools application programs, databases, operating systems, customer data retrieval processes, or network configurations.
• Participates in the training programs offered to increase technical, interpersonal and communication skills and proficiency related to the projects to which assigned.
• Utilizes tact and exercises good judgment in interacting with the public, school and central office personnel.

Salary

Maximum Salary $141,982.00

Minimum Salary $79,856.00

Qualifications

Employment details

Full time

Qualified candidates for the above position must submit the following :

Benefits

This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link : http : / / www.baltimorecityschools.org

Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social / emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community\'s long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see Baltimore City Board of School Commissioners Policies JBA (Nondiscrimination - Students), JBB (Sex-Based Discrimination - Students), JICK (Bullying, Harassment, or Intimidation of Students), ACA (Nondiscrimination - Employees and Third Parties), ACB (Sexual Harassment - Employees and Third Parties), ACD (ADA Reasonable Accommodations), and ADA (Equity), and the accompanying City Schools Administrative Regulations. City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups. Link to Full Nondiscrimination Notice.

This position is affiliated with the City Union of Baltimore (CUB) bargaining unit.

This position is affiliated with the City Retirement System.

In accordance with Maryland law, City School is required to share the position salary ranges in its entirety. Please note, this is not the hiring range. The hiring range for this position is ($79,856 - $104,981).

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