Job Director, IT Program and Project Management

Estes Forwarding Worldwide (EFW) Director, IT Program & Project Management

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including :

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

We are seeking an experienced and strategic Director, IT Program & Project Management to lead our technology delivery practice across a diverse portfolio of initiatives. This individual will be responsible for overseeing a team of Program and Project Managers who are driving both large-scale implementations and smaller-scale operational technology projects.

As a key member of the technology leadership team, this person will work in close partnership with the Engineering & Data teams, ensuring strong alignment between technical execution and business delivery. This role requires a proven leader who excels at communication, cross-functional coordination, and execution in a dynamic and evolving environment. This position is foundational to the success of our technology organization. The Director, IT Program & Project Management ensures that our most important initiatives are executed with focus and precision while enabling our teams to operate at scale. This person will have the opportunity to build structure, elevate delivery practices, and serve as a key partner in shaping the future of how we deliver technology to the business.

Essential Duties and Responsibilities

Qualifications

Qualifications

Supervision

The position functions semi-autonomously. Position directly supervises 5-8 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education / Experience

Minimum of a Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field required; Master's degree or MBA preferred (or equivalent) and 10+ years of progressive experience in IT project and program management, with at least 5 years in a leadership or people management role. Demonstrated experience overseeing large-scale technology initiatives, including enterprise system implementations, migrations, and cross-functional platform deployments. Proven ability to manage and mentor a blended team of program managers, project managers, and support-focused delivery staff. Experience partnering with engineering, data, infrastructure, and business teams in a fast-paced or transformation-driven environment. However, a combination of experience and / or education will be taken into consideration.

Licenses / Certifications

Formal project management certification(s) preferred (e.g., PMP, PgMP, PMI-ACP, SAFe, or equivalent).

Travel

None required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping.

Work Environment

The work environment characteristics described here are representative