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Data Center Technician
Data Center TechnicianAllied OneSource • Kansas City, MO, US
Data Center Technician

Data Center Technician

Allied OneSource • Kansas City, MO, US
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Overview

Join our dynamic team as a Data Center Support Technician and play a critical role in ensuring the uptime and efficiency of our state-of-the-art infrastructure. In this fast-paced environment, you'll maintain top-tier equipment, solve complex challenges, and support vital services. If you're detail-oriented, tech-savvy, and ready for career growth in a rapidly evolving industry, we want you on board. Be a part of powering the digital world with us!

Responsibilities

  • Provide exceptional customer support to both local and international colocation clients, handling requests via a web-based ticketing system for services like access requests, equipment troubleshooting, and order processing.
  • Perform regular facility walkthroughs, inspecting critical electrical and mechanical equipment, and logging readings to ensure proper operation and facility conditions.
  • Support customer deployments and facility expansions, including executing sales orders, preparing new customer environments, and assisting with rack & stack tasks.
  • Assist with physical security monitoring, managing access control, and handling client deliveries, including receiving, storing, and shipping packages.
  • Maintain detailed records of all facility activities, including incident logs, inventory management, and maintenance events, while ensuring professional, ethical interactions with customers, contractors, and colleagues.

Requirements

  • High School Diploma required; 2 years of experience in data centers or a related technical field. Industry certifications or an associate degree in a technical area are preferred.
  • Basic understanding of data center cooling and power systems is a plus.
  • 2 years of experience in customer service, with strong interpersonal skills and the ability to effectively communicate with clients and team members.
  • Strong troubleshooting, organizational, and multitasking abilities, with the capacity to manage multiple tasks and meet deadlines.
  • Skilled in Microsoft Office Suite and Adobe Suite, with a commitment to maintaining a safety-first approach in all tasks and the ability to work independently or as part of a team.
  • Shift hours 7 : 00 PM-7 : 00 AM

    • Pay : $24 hourly (plus shift differential)

    Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Staffing and Recruiting

    • Referrals increase your chances of interviewing at Allied OneSource by 2x

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    Data Center Technician • Kansas City, MO, US