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Supervisor - Full Time

Supervisor - Full Time

Pure Hockey CareersOverland Park, KS, United States
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Description :

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.

Responsibilities :

  • Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Assist in the areas of merchandising, operations, sales and customer service
  • Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll / scheduling, and training.
  • Train and develop staff to ensure they have the necessary skills and knowledge to perform their roles effectively
  • Handle customer complaints and resolve issues in a timely and professional manner
  • Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
  • Other duties assigned by manager

Requirements :

  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Proven experience in a retail / customer service environment
  • Ability to train, coach, develop and motivate employees
  • Demonstrate effective interpersonal, organizational and leadership skills
  • Experience using a computer and handheld devices
  • Strong analytical and problem-solving skills
  • Knowledge of inventory management and merchandising techniques
  • Ability to work flexible hours, including weekends and holidays
  • Benefits :

  • Medical, Dental, Vision & Disability Insurance
  • Bonus Plan
  • Flexible Spending Plan
  • 401(k)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Employee Discount
  • PM20

    Salary : $15.60-$19.20 per hour

    Compensation details : 15.6-19.2 Hourly Wage

    PI80621a8d0f9f-37344-38455485

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    Supervisor • Overland Park, KS, United States