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Quality Business Partner, Medical Assistant

Quality Business Partner, Medical Assistant

Brio Living ServicesGrand Rapids, MI, US
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Job Description

Job Description

Join our Team as a Quality Business Partner!

✨ Why You’ll Love Working Here :

  • Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
  • Wellness Program & Reimbursemen t – Prioritize your health and well-being, reimbursed 120 a year!
  • Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
  • Retirement Savings Plan – Secure your future with employer contributions.
  • Generous 6 weeks of Flexible time off per year —plus paid holidays on top of that.
  • Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
  • ???? Schedule : Exempt (salary), min 40 hours per week | 8am – 4 : 30pm
  • ???? Department : Porter Hills Village | Grand Rapids, MI
  • ???? What You’ll Do in This Role :

Are you passionate about empowering teams, shaping impactful training programs, and promoting health and safety in a meaningful way? Step into a rewarding role as a Quality Business Partner , where you’ll collaborate closely with our Assisted Living team to make a real difference in the lives of residents and care professionals alike.

Primary Responsibilities :

  • Coordinate and deliver training programs, including new hire orientation, annual competencies, skills days, and required certifications (such as CPR and medication administration).
  • Oversee training compliance through Relias and maintain accurate team member training records, notifying managers of non-compliance.
  • Conduct audits, rounds, and spot-checks in Assisted Living to identify needs and provide on-the-spot education.
  • Support communicable disease prevention by coordinating flu clinics, TB testing, and other required vaccinations.
  • Serve as a resource for managers, team members, and ancillary departments to ensure education meets regulatory and organizational standards.
  • Facilitate EMR training, troubleshoot software questions, and partner with external education institutes to create learning opportunities.
  • Promote Brio Living Services’ culture change initiatives and support quality improvement projects across the community.
  • What it takes :

  • Medical Assistant training or equivalent, required.
  • 1 year of experience in direct patient care, with a focus on education and training; experience in Skilled Nursing or Assisted Living preferred.
  • Flexibility to occasionally work evenings or weekends to support staff training needs.
  • Strong ability to plan, organize, and build effective relationships across departments.
  • Excellent communication skills in English, both written and verbal.
  • Confidence in making independent decisions and handling sensitive situations with tact and professionalism.
  • Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office Suite.
  • The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

    Ready to Make an Impact?

    At Brio Living Services, we’re looking for compassionate, dedicated individuals who are ready to contribute to a supportive and dynamic team. If this sounds like you, we’d love to have you join us!

  • ???? Apply today and let’s build a healthier future together!
  • ACCESSIBILITY SUPPORT

    Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org

    BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

    Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws

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