Account Services Supervisor
VirtualVocationsNewport News, Virginia, United Statesjob_description.job_card.1_day_ago
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A company is looking for an Account Services Supervisor (Remote).
Key Responsibilities
Establish and maintain strong service relationships with clients and agents, coordinating the renewal process and addressing customer issues
Gather and analyze data to create reporting packages and manage communications related to account renewals
Direct and manage office service and administrative staff, ensuring proficiency in job assignments and assisting with large enrollments
Required Qualifications
Bachelor's degree in a job-related field
4 years of job-related work experience or an Associate's degree with 2 years of job-related work experience
5 years of account management experience in the insurance industry, including 1 year of team lead or leadership experience
Proficiency in Microsoft Office
Good judgment and effective customer service skills
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Account Supervisor • Newport News, Virginia, United States
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