The Delivery Manager is responsible for ensuring high-quality software delivery on our agile Scrum development teams. The Delivery Manager is responsible for managing a cross-functional software development team, including developers, business analysts, and quality assurance, and ensuring that the team is successful in delivering high-quality business results.
Essential Duties and Responsibilities
Delivery and Project Management
- Coordinate project management on Agile development efforts, ensuring alignment of strategic initiatives with team capability and capacity
- Assist with vendor management when implementing off-the-shelf solutions
- Assist with planning, forecasting, and estimating
- Provide visibility into delivery targets, commitments, and progress
- Manage dependencies across teams, departments, and vendors
- Act as liaison for stakeholders and other teams
- Contribute to program and portfolio management
People Management
Monitor and manage individual and team performanceIdentify impediments to delivery and help the team to overcome themCoach and mentor team members to apply the most appropriate agile and lean tools and techniquesCoach the team to improve collaboration and self-organizationParticipate in recruiting and hiring qualified candidatesOnboard and train new hiresDrive continuous improvement efforts for the teamManage consultants and off-shore resources as neededEducation and Experience
Bachelor's Degree in Information Technology, Business, or related discipline.Minimum 3 years of software development experience.Minimum 5 years of demonstrated work experience leading successful delivery in an agile environment.Azure DevOps experience, professional certifications in SCRUM, project management, or other related areas to software delivery preferred.Demonstrated ability to work with minimal direction as a resourceful, independent problem solver. Must use judgment to recommend changes to existing methods and make decisions guided by policy and precedent.Independent thinker with excellent oral, listening, analytical, and problem-solving skills.Exceptional customer service orientation with strong interpersonal and relationship-building skills; must be able to work with a variety of people and departments.Strong verbal and written communication skills. Ability to accurately present new information and work collaboratively to get projects completed.Strong analytical skills. Ability to assess situations using statistical and qualitative analysis and make recommendations and / or decisions to meet business needs.Well organized with strong attention to detail and accuracy. Able to develop and follow up on plans; meet deadlines in a fast-paced, changing environment.Additional Experience
Former software developer with strong technical foundations, now leading high-impact Agile delivery initiativesApplies a developer's mindset to planning, estimation, and proactive risk managementServes as a key translator between development teams and business stakeholders, ensuring alignment and clarityPhysical Requirements / Work Environment
The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and / or as required by law, will be made available.
The position requires the employee to regularly sit, use hands to handle or touch, talk, hear, and occasionally lift up to 20 poundsSpecial vision requirements include close visionThis position requires regular use of a computer, phone, and other standard office equipmentThe level of noise in the office-working environment is quietAffirmative Action / EEO Statement
Batteries Plus is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, genetic information, or any other legally protected status.
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