Assistant General Manager (Long Island City)

Assistant General Manager

Barry's is the Best Workout in the World. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.

The Assistant General Manager (AGM) is the studio leader accountable for the crucial intersection of client experience, and community building. In supporting the General Manager (GM) the AGM is second in command. They have a tremendous impact on driving client acquisition, conversion, and retention and achieving the KPI's, providing the best in class customer service experience for our clients, supporting talent acquisition & development activities, and operations, while demonstrating Barry's core values. The AGM is responsible for ensuring alignment with and consistent execution of Barry's hospitality standards. It is an expectation of the AGM to effectively and strategically execute national campaigns and initiatives while driving community engagement and budget, and facilitate in-studio campaigns and events. This role requires the ability to lead alongside a team. Manage teams while maintaining and thriving in a fast-paced, people-filled setting.

Key Responsibilities

Studio Operations

• Works collaboratively with Barry's Operations leadership team to foster and preserve the corporate mission, vision, and values
• Maintain a 40 hour per week working presence in studio, showcasing best of brand skills while there
• Lead the studio team in knowledge and motivation to drive class, fuel bar, and retail sales that exceed all studio goals and targets
• Serve as the leader on duty, overseeing seamless class check-ins, opening and closing the studio in accordance with all policies and procedures, and overseeing studio staff on duty
• Partner with the GM to analyze key business performance indicators (paid attendance, first timers, utilization, conversion, and labor) and bring any insights or suggestions to regional leadership on a weekly and monthly basis
• Participate in monthly studio business unit meetings, reviewing P&L and opportunities to drive incremental business performance
• Support the GM to conduct regular brand audits of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs
• Provide operational support to the GM as required by business need, assisting with studio accounting, timecards, inventory, ordering, and scheduling needs

Team Management

Hospitality Management

Manage Studio Systems

Community Marketing and Business Development

Requirements