Senior Manager, Professional Services

Job Description

Job Description

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ and Accel, we empower high-growth companies like Netflix, Figma and Stripe with the flexibility and insights needed to drive revenue

performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

As the Senior Manager, Professional Services, you’ll lead a growing team of Professional Services Consultants and Architects who implement CaptivateIQ’s Incentive Compensation Management (ICM) solutions for our customers.

You’ll own a portfolio of strategic implementations and serve as the strategic liaison between delivery teams, Product, and Customer Experience leadership. This role is ideal someone who thrives at the intersection of delivery excellence, people leadership, and operational strategy - someone who can scale a high-performing PS function while maintaining world-class customer outcomes.

You will be responsible for evolving our delivery frameworks, deepening consultative engagement with enterprise customers, and ensuring our implementations set clients up for long-term success and adoption.

Job Location

The candidate selected for this opportunity must reside near one of the following locations :

Hybrid (in-office 3 days per week)

• Austin, TX

Remote

Continuous Improvement & Excellence Responsibilities

Team Leadership & Development Responsibilities

Delivery Oversight & Operational Strategy Responsibilities

Customer & Stakeholder Engagement Responsibilities

Requirements

Nice to Have

Benefits

Notice for Prospective Candidates

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following :

The OTE range in USD represents the minimum and maximum for this position across North America. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ's competitive total rewards package.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.