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HVAC Service Manager

HVAC Service Manager

Boccacino HeatingRochester, NY, US
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Job Description

Job Description

We are seeking a service manager for our family-owned and operated HVAC company. We have invested extensively in our service department over the past several years and it has grown into an important and sustaining part of our business.

We are a flexible, collaborative operation and look forward to identifying a great fit to take the lead in the service department. We have a stable customer base and the majority of our service business is for repeat customers. We also have a large construction side that helps balance the quieter times for the service department.

Core responsibilities will be setting the schedule, employee training and relations, helping with more complex billing questions, hiring & training, coordinating office-field communications, and contributing to the vision and future of the service department.  We envision the right fit for this position to be a mix of office and field time.

Given the senior level of the position, we are open minded about structuring compensation and benefits. We will do what it takes for the ideal fit with our team. We prioritize communication and working together / getting along, so we place as much priority on everyone being a good fit together as with a specific technical skill set.

We look forward to the chance to discuss this opportunity with you!

EOE

Company Description

We are a family owned business, and also a family operated business, with 25 employees and a fleet of 15 vehicles. In addition to the Boccacino / Falbo family, which is in its third generation of ownership and operation, several long-term Boccacino team members have had their children join the company. We feel that this is an important testament to the company we have built. Our team members have looked at Boccacino Heating as a long-term career, but also as the place that they’d want their children to work.

Company Description

We are a family owned business, and also a family operated business, with 25 employees and a fleet of 15 vehicles. In addition to the Boccacino / Falbo family, which is in its third generation of ownership and operation, several long-term Boccacino team members have had their children join the company. We feel that this is an important testament to the company we have built. Our team members have looked at Boccacino Heating as a long-term career, but also as the place that they’d want their children to work.

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