We're looking for a Program Director to lead the strategic design, delivery, and continuous improvement of a portfolio of mission-driven educational and community programs. This person will oversee program planning and execution, manage facilitators and staff, and ensure the overall quality and consistency of offerings.
The ideal candidate is a collaborative, detail-oriented leader who can balance strategic vision with operational follow-through. This role involves both big-picture thinking and hands-on coordination across multiple projects and stakeholders.
Program Vision & Strategy :
- Define and implement program strategy in alignment with organizational goals and priorities.
- Refine program structure, content, and delivery methods to deepen participant engagement and impact.
- Collaborate with facilitators, partners, and designers to ensure programs are inclusive, values-aligned, and outcome-oriented.
- Contribute to strategies that showcase program results and strengthen partnerships.
- Integrate program planning into long-term sustainability efforts, including revenue strategies, alumni engagement, and team capacity-building.
Program Delivery & Facilitator Oversight :
Plan and manage a full calendar of programs, workshops, retreats, and events delivered in-person, virtually, and in hybrid formats.Use tools such as Asana, Slack, and Google Workspace to organize timelines, materials, and workflows.Supervise and support facilitators and coaches, including training and performance guidance to maintain quality standards.Partner with internal team members to design and manage the participant experience from onboarding through alumni engagement.Evaluation & Learning :
Oversee data collection, tracking, and analysis of participant engagement and program outcomes.Strengthen evaluation systems to define and measure key performance indicators and organizational impact.Lead post-program debriefs and synthesize feedback from participants, facilitators, and team members.Supervise the Database & Impacts Coordinator in gathering and presenting evaluation data.Apply findings to inform program development, storytelling, and strategic planning.Team Leadership :
Provide day-to-day supervision and guidance for a small but growing team, including staff and contractors.Offer feedback, coaching, and professional development support to ensure team alignment and effectiveness.Support long-term team development, including hiring, onboarding, and internal growth, to strengthen program capacity and leadership in alignment with organizational strategy.Partnership & Resource Stewardship :
Manage program budgets and ensure responsible allocation of resources.Collaborate with leadership to identify and pursue funding and partnership opportunities.Represent program needs in grant reporting, organizational planning, and cross-departmental discussions.Monitor peer organizations and sector trends to inform program direction and innovation.Skills & Experience :
Required
5+ years of experience in program leadership, facilitation, or community-based education.Demonstrated ability to manage both strategic direction and daily program operations.Experience supervising direct reports and cross-functional teams, including hiring and coaching.Strong organizational and project management skills with the ability to balance multiple priorities.Proficiency with Asana, Slack, Google Workspace, Zoom, and similar digital collaboration tools (experience with LMS platforms preferred).Commitment to values of equity, inclusion, and continuous learning, with experience applying these principles in program design and team leadership.Excellent communication skills and ability to build trust across diverse stakeholders.Preferred
Experience in adult learning, facilitation, or community program design.Familiarity with nonprofit or philanthropic environments.Proven ability to use data and feedback to improve program delivery and participant experience.Skill in developing engaging and transformative learning environments.Work Type and Pay :
Contract Role : Full-time, remote, with some in-person presence required (Boston-based strongly preferred).Schedule : Primarily weekday business hours (Eastern Time), with flexibility for live programming.Compensation : $60 $80 / hour, depending on experience; paid bi-weekly or monthly.Benefits : Flexible schedule, professional development stipend, and a supportive, collaborative team culture.