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Case Coordinator- Hybrid in Des Moines

Case Coordinator- Hybrid in Des Moines

The Jacobson GroupDes Moines, IA, US
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Job Description

Job Description

Logistics

  • Location : Des Moines IA 50392
  • Work Schedule : Hybrid (3-4 days in office per week)
  • Project length : Through the end of October 2025, possible extension

Job Summary :

Manage complex new business applications from initial receipt to closure of the case.

Qualifications :

  • Must develop a broad understanding of insurance operations, products and concepts.
  • If dealing with Individual Life products, must develop a strong understanding of business, estate planning and personal case concepts.
  • Must have strong computer skills, aptitude, and proficiency at keyboarding.
  • Must exhibit quick judgment, excellent organizational skills, and accurate and precise written and verbal communication.
  • Must exhibit strong relationship building with internal and external customers and be able to respond to difficult situations that require tact and diplomacy.
  • Must exhibit the ability to prioritize work, maintain service standards in the face of peak times and heavy workloads, and frequent interruptions.
  • Must exhibit good decision-making when working on complex casework and making exceptions during new business processing.
  • Able to multi-task in a fast paced changing environment with high accuracy and within established turnaround times.
  • Must work professionally and diplomatically with very demanding and diverse distribution channels.
  • Must be an effective team player and a positive influence within the organization.
  • Must have proven leadership skills and presentation skills. Must develop solid product knowledge across all lines.
  • Benefits :

    Our comprehensive benefits package includes :

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Pay Range :

    The anticipated pay range for this position is $22 / hourly.

    We understand that salary is an important factor in a job search, and we encourage you to apply even if you feel that your desired compensation may fall outside of the listed range. The final pay for this position is determined based on several factors including but not limited to, relevant experience, skills and certifications, education and training, geographic location, market conditions, and internal equity.

    We are committed to finding the right candidate for this role and are open to discussing how your unique qualifications align with our needs.

    Refer a Colleague :

    Do you know someone who would be interested in this project? Submit your referral directly by emailing the Jacobson contact listed above or submitting them through this form. If your referral is hired for a contract assignment and meets all other eligibility criteria, you will receive a referral bonus!

    Equal Opportunity Employer :

    The Jacobson Group is committed to fostering an inclusive and equitable workplace that reflects the diverse communities we serve. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic as defined by applicable law. We believe that diversity of thought, background and experience strengthens our team and drives innovation. All employment decisions are based on qualifications, merit and business needs.

    If you require a reasonable accommodation to complete the application process or participate in an interview, please contact us at HR@jacobsononline.com or +1 (800) 466-1578 to make a request.

    Company Description

    The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.

    Company Description

    The Jacobson Group is the leading provider of insurance talent. For more than 50 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution.

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    Case Coordinator • Des Moines, IA, US

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