Receptionist / Escrow Assistant

Front Desk Assistant

As the first point of contact for our office, you'll play a key role in creating a welcoming environment for clients and visitors. In addition to front desk responsibilities, you'll assist with various escrow-related tasks to help ensure smooth and timely closings.

Duties

Responsibilities include, but are not limited to the following :

• Greet clients and visitors in a professional and friendly manner.
• Answer and direct incoming calls using a multi-line phone system.
• Maintain a clean and organized front office and closing rooms.
• Handle earnest money deposits and ensure accurate receipting.
• Assist with opening new escrow files and distributing documents.
• Support escrow officers with document preparation and file management.
• Communicate with lenders, agents, and attorneys to gather required information.
• Track and follow up on outstanding items needed for closing.
• Ensure compliance with company policies and industry regulations.
• Perform other administrative and escrow-related duties as needed.

Education

High school diploma or equivalent.

Preferred (but not required) :

Experience

Exceptional customer service skills, detail oriented, excellent communication, and organizational skills.

Understands escrow / closing standards, title commitments and requirements, real estate regulations and guidelines, proration, per diems, lender documents, real estate documents, document preparation, etc.

Team player, self-starter, committed, dedicated, respectful and hard working.

Candidate must possess the ability to work independently.

Candidate must be comfortable meeting with clients and prospects in varied settings.

Requirements :

Strong customer service and communication skills.

Professional demeanor and positive attitude.

Detail-oriented with excellent organizational skills.

Proficient in Microsoft Office and general computer applications.

Ability to manage multiple tasks and prioritize effectively.

Comfortable working independently and as part of a team.

Previous experience in a title, escrow, or real estate office is a plus.

Additional Information

COMPENSATION AND BENEFITS : This position has the potential to earn compensation in the range of $18 - $22 based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical / dental / vision / life / disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.