Overview VP, Program Manager – MGU Relationship, Film & Television Studio Business at Arch Insurance Group Inc. This role focuses on overseeing program management for a large MGA partnership within Arch’s Entertainmentment Business, supporting film, television, live events, and related areas of specialty insurance in the USA and Canada.
Key Responsibilities Act as the primary relationship manager between our organization and the MGA for North America (US & Canada).
Identify opportunities for program improvement, growth, and innovation; propose and execute initiatives to enhance profitability and sustainability of the program.
Support the negotiation and renewal of MGU agreements in coordination with legal and executive teams. Support reinsurance treaty renewals.
Develop a program management strategy and system of oversight to manage program performance including premium production, loss ratios, underwriting quality, and operational efficiency. Regularly report on program performance to senior leadership and other internal and external stakeholders.
Collaborate with underwriting, actuarial, claims, legal, and finance teams to ensure the MGA’s alignment with Arch’s objectives, standards, and regulatory requirements.
Handle home office referrals, including granting authority for complex transactions and placements. Manage issues or escalations in a timely and solution-oriented manner.
Develop and implement best practices, service standards, and operational workflows.
Facilitate regular program reviews, audits and stewardship meetings with the MGA.
Stay informed on industry trends, regulatory developments, and market conditions impacting the film and television insurance space.
Education & Experience Bachelor’s degree in Business, Risk Management, Insurance, or a related field preferred.
7+ years in entertainment insurance, insurance program management, entertainment underwriting or broking, film studio risk management, or MGA / MGU oversight — preferably with a focus on film, television, and studio-related risks.
Experience working directly with MGA / MGUs, program administrators, or delegated authority structures preferred.
Skills & Attributes Deep understanding of entertainment insurance products and underwriting practices, especially within the film, television and live event sectors.
Strong relationship management skills with the ability to influence, negotiate, and collaborate across all levels of an organization.
Excellent analytical skills and financial acumen with ability to interpret underwriting data and program performance metrics.
Highly organized with strong project management skills; able to prioritize and handle multiple initiatives simultaneously.
Excellent communication (verbal and written) and presentation skills.
Solutions-oriented mindset with proactive problem-solving abilities.
Familiarity with regulatory compliance requirements for program management and delegated authority arrangements.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and insurance management systems.
Locations and Compensation Locations : New York, NY or Los Angeles, CA preferred. Will consider alternative locations and remote work with appropriate travel when necessary.
Base pay range : $145,700.00 / yr - $196,700.00 / yr. This range is provided by Arch Insurance Group Inc.; actual pay will be based on skills and experience. Position is incentive eligible.
Additional compensation and benefits : Totals depend on factors such as location, scope, qualifications, talent availability, and business needs. Arch offers a comprehensive benefits package including medical plans, dental, vision, 401k with matching, PTO, holidays, parental leave, student loan assistance, tuition reimbursement, and more.
Note For Colorado applicants, the deadline to submit your application is July 28, 2025.
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Relationship Manager • Orlando, FL, United States