Non-Emergency Medical Transportation Dispatcher

Job Description

Job Description

Benefits :

401(k)

Health insurance

Paid time off

Training & development

Benefits / Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Collect and put information from callers into system
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct drivers to appropriate location
• Monitor status of the drivers

Qualifications

• 2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company
• Excellent typing and data entry skills
• Understanding of best practices and procedures for non-emergency medical transportation
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize
• Ability to work well under pressure
• Computer literate