Overview
Product Operations Lead | Greater San Jose + Palo Alto (Contract through Jan. 2026)
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on technical fabrics, functional design, and creating transformational products and experiences that support people in moving, growing, connecting, and being well. The company aims to build a healthier, thriving future with an equitable, inclusive, and growth‑focused environment for our people.
Job Summary
Job Summary The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back-of-house (BOH) product operations, and ensure both the floor and BOH are stocked and well‑organized. The Product Operations Lead provides input to team member performance evaluations, recommendations on store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. They also oversee and deliver a world‑class guest experience when scheduled to work on the floor.
Core Responsibilities
- Collaborate with store leadership to bring product strategy to life.
- Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
- Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
- Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
- Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest.
- Review and interpret daily business data and metrics to inform actions, such as analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing for outlets.
- Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
- Address team member performance and support ongoing learning and development by providing direct feedback, in‑the‑moment recognition, coaching, demonstrations, and hands-on experiences.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
- When serving as Supervisor on Duty during store hours, move dynamically from the floor to ensure every guest receives technical product education and a world‑class guest experience.
Job Requirements
Must be legally authorized to work in the country where the store is locatedMust have the ability to travel to the assigned store with reliable transportationSchedule / Availability
The work schedule can vary based on store needsShifts are typically mornings, afternoons, evenings, weekends, and holidaysDuring peak times, special events, or other circumstances, the schedule may include early mornings or late nights / overnights for some team membersExperience
1 year of work experienceSome experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology to accomplish workSome experience in leading, mentoring, delegating, or process implementation with othersJob Assets (Nice to Have)
Education : High school diploma / GED / equivalent, or aboveExperience related to retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform actionFor Experiential stores with food / beverage service only : Food safety and / or liquor service certificationWhat We Look For
Inclusion & Diversity : Creates / supports an inclusive environment that values / celebrates differencesIntegrity : Behaves in an honest, fair, and ethical mannerAdaptability / Agility : Navigates uncertainty and ambiguity and can change priorities in a fast‑paced environment; recovers quickly from setbacksLeadership : Able and eager to lead, inspire, empower, develop, and direct peopleCollaboration & Teamwork : Works productively with others to achieve goals; seeks connections and diverse perspectivesDecision Making / Problem Solving : Identifies opportunities for improvement; evaluates alternatives and makes effective, timely decisionsPlanning & Organizing : Plans and organizes work to align with prioritiesInteractive Communication : Conveys information effectively and understands othersWork Context
Work involves moving through the store, sometimes in the front of the house with bright lights and loud music, and sometimes in the back of the house with no windows or natural lightWork is performed as part of a team, sometimes independently, and sometimes using a computer or other devicesMay involve moving boxes up to 30 lbs (13.6 kg) or using laddersFor Experiential stores with food / beverage service only : May involve using industrial kitchen equipment and exposure to heat to prepare food or beveragesCompensation & Benefits
Base Pay Range : $24.00 - $27.61 / hour, subject to minimum wage in the location
Target Bonus : $2.00 / hour
Total Target Base Pay Range : $26.00 - $29.61 / hour
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy. Base pay is location‑based and may vary with knowledge, skills, experience, and internal equity. Eligible for a competitive bonus program where applicable.
At lululemon, investing in our people is a top priority. We strive to be a place where inclusive leaders develop and enable all to be well. Benefits and rewards include :
Extended health and dental benefits, and mental health plansPaid time offSavings and retirement plan matchingGenerous employee discountFitness & yoga classesParenthood top‑upDevelopment courses and programsPeople networks, mentorship programs, and leadership seriesNote : Incentive programs, benefits, and perks have eligibility requirements. The Company reserves the right to alter these offerings at any time.
Only applicants under consideration will be contacted. lululemon is an Equal Employment Opportunity employer. We base employment decisions on merit and business needs, not on protected characteristics. Reasonable accommodation is available upon request. This policy applies to all aspects of employment. Please contact accommodations@lululemon.com with the position title, location, and nature of your request.
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