Shipping Lead

Shipping Lead

The Shipping Lead is responsible for ensuring the timely, accurate, and cost-effective shipment of all customer orders, ensuring customer satisfaction and contributing to the company's financial health. This position requires both a hands-on and strategic approach to evaluate and optimize department operations. Lead the shipping team, implement continuous improvements, and drive operational excellence to enhance customer satisfaction and advance overall company goals. Responsibilities include the following. Other duties may be assigned.

Leadership and Coordination

• Coordinate daily shipping tasks, delegating and prioritizing workflows for department personnel to ensure all orders ship on time.
• Communicate with the Plant Manager, sales, and production teams to align on shipping schedules and resolve issues promptly.
• Train and mentor shipping team members on new processes, equipment, and best practices.

Freight Logistics and Operations

Continuous Improvement

Warehouse Operations and Safety

Qualifications & Experience

A minimum of 3+ years of recent, related experience in a lead shipping role, Manufacturing environment strongly preferred. Demonstrated experience using UPS WorldShip and processing LTL shipments, with a thorough understanding of associated terminology and concepts. At least 2 years of recent, verifiable indoor forklift experience, including high-reach and high precision activities in a multi-level pallet rack environment. Proven ability to accurately create and process shipping paperwork, including Bills of Lading and international documentation. Expertise in managing time and resources in a fast-paced environment. Proficiency in modern logistics and shipping software, including Microsoft Office Suite. Problem-solving skills with the ability to identify issues, gather information, and make informed decisions. Must have clean driver's license. Communication and Language Skills : Ability to read, write, and speak English; comprehend customer orders, instructions, and shipping documentation; communicate effectively with carriers, staff and customers in writing and in person verbally, by phone and electronically; demonstrates positive interpersonal skills with all. Spanish a plus but not required. Mathematical Skills : Demonstrate strong mathematical and analytical skills for comparing shipping rates and processing measurements. This will include ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and three place decimals. Ability to use a calculator. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The role requires regular standing, walking, bending, stooping, and using hands for handling and reaching. The employee must be able to regularly lift and / or move objects weighing up to 70 pounds.