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Desktop Support Specialist

Desktop Support Specialist

Futran SolutionsAuburn Hills, MI, US
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Overview

Talent Acquisition Lead at Futran Solutions

Desktop Support

Location : Auburn Hills, MI (Hybrid 1 to 2 days / Week)

Long Term Contract

  • Immediate Hire

If anyone Interested Please share your resume to panand@futransolutions.com

Responsibilities

  • Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing.
  • The Technical Helpdesk Representative is able to resolve complex problems immediately, while more complex problems are escalated for resolution.
  • The successful candidate will be able to work first and second shift as well as occasional Saturday hours.

    • Qualifications

  • Professional work history or training with a focus on IT or automotive systems
  • Self-motivated with a proactive approach to meeting and exceeding customer expectations.
  • Computer hardware and software experience
  • Knowledge of LAN / WAN IT infrastructure
  • Ability to diagnose and repair PC hardware / networking components
  • Substantial problem solving abilities
  • Ability to work and thrive in a team environment
  • Maintain a professional image at all times
  • Exceptional communications and organizational Skills
  • Dedication to excellent attendance

    • Apply / Contact

    Please send your resume to panand@futransolutions.com

    Job Details

  • Seniority level : Mid-Senior level
  • Employment type : Contract
  • Job function : Information Technology

    • Manager, IT Operations and Desktop Support

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    Desktop Support • Auburn Hills, MI, US

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