Program Manager

Western Door Federal is part of the S eneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn .

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Western Door Federal is seeking a full-time Program Manager to support the Marine Corps Installations Command (MCICOM), G8 Directorate in the National Capital Region (NCR). The Program Manager will oversee all contract activities, drive team effectiveness, and ensure alignment of work to meet deliverables.

Responsibilities include, but are not limited to :

• Manage the overall effectiveness of the team, ensuring work is aligned to meet contract deliverables and client expectations.
• Foster a collaborative environment focused on customer satisfaction and proactive problem-solving.
• Direct the development and automation of dashboards and reports (e.g., Power BI, OBIEE, SharePoint, Excel) to optimize financial management processes and provide real-time visibility for stakeholders.
• Monitor and report on financial execution, including order closeout, refunds, and reconciliation activities.
• Lead weekly and quarterly meetings with key stakeholders and coordinate internal team meetings to enhance communication and operational efficiency.
• Serve as the primary point of contact for contract matters, ensuring smooth transitions and service integrations.
• Engage with regional leads and clients to ensure uninterrupted support coverage and responsiveness to feedback.
• Develop and deliver targeted training sessions for team members and clients, addressing recurring issues and improving user proficiency (e.g., O2C, Utilities Program, RGP UMC).
• Lead the creation and rollout of Standard Operating Procedures (SOPs) and training packages to support process improvement and knowledge transfer.
• Drive continuous improvement initiatives, leveraging automation and technical agility to enhance operational continuity and data integrity.
• Manage the preparation and submission of contract deliverables (e.g., CDRLs, dashboards, status reports), ensuring compliance with contractual obligations and quality standards.
• Identify and resolve issues at the lowest level, implementing corrective action plans as needed.

Basic Qualifications :

Desired Skills :

Equal Opportunity Statement :

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex / gender, sexual orientation, national origin, age, disability, marital status, genetic information and / or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.