Clinical Case Manager - Team Lead ( Re - entry Specialty MDT )

Essential Functions / Responsibilities Maintain and oversee MDT ongoing caseload of a minimum of 20 clients for intensive case management and mental health services including risk assessment, short-term counseling, and follow-up treatment for adults who have been recently released from incarceration and re-entering the community. Provide mental health services including risk assessment, short-term counseling and follow up treatment for formerly incarcerated adults. Will work closely with case managers, substance use counselors and peer navigators to ensure adherence to treatment plans. Collaborate with community organizations, county services and other wrap around services to establish continuity of care for “warm handoff” linkages for clients. Work closely with Program Coordinator and will serve as leader within clinical / MDT team, and act as lead in absence of Program Coordinator to support supervision of team members Provide back-up coverage for Program Coordinator as needed. Participate in staff meetings, case conferences, team meetings, triage and supervision sessions that cover all stages of treatment, share best practices, and ensure standard compliance. Conduct and attend trainings relevant to team and participant needs. Submit requests to Program Coordinator for support services appropriate to treatment plan goals. Document and track client usage of such items in case files. Maintain case files in a ready state for audits according to quality assurance and compliance standards. Ensure mental health treatment services are provided in concert with the policies, procedures, government rules, and regulations for the program. Participate in trainings, perform assign duties, and submit timecards / leave requests according to deadlines. Ensure HIPAA, ethical code of conduct, and professional boundaries are maintained with staff and clients. Implement management decisions in a positive and timely manner. Commit to the agency’s Mission, Vision, and Values; represent actions that define the overall philosophy and objectives of the agency; expect the same from Interns. Provide clinical supervision to approximately two or less bachelor’s Level Interns. Assign and monitor the balance of clinical and case management caseloads to support Intern productivity Will have a broad understanding of adult re-entry services, priorities are to provide mental health services, substance use disorder assessment to appropriate link and support to treatment and diversion programs for individuals in the criminal justice system; provide housing-related assistance, case management, peer support, recovery services, life skills, job skills training and civil legal services. Work a flexible schedule outside of business hours, including weekends and evening hours, as the need arises or to support the program and leadership. Compile and submit weekly units of service, demographics, and other required evaluation data to the Data Analyst and Director of Programs in a timely manner. Must adhere to policies regarding professional ethics, appropriate boundaries, and client confidentiality. And other duties as assigned. Education and Experience Master’s Degree in social work or related field, preferred; Must be enrolled and currently in MSW / MFT or related Master’s level program in behavioral sciences / social work field. At least 3 years of experience working within mental health programs, especially those that work with gang-involved, incarcerated, recovery, severe mental illness, and / or re-entry populations and their families is required. Minimum of two years of experience providing direct clinical counseling, case management, and knowledge of rehabilitation philosophy and trauma-informed best practices is required. Qualified to provide supervision Bachelors Level Social Work Interns is preferred. Knowledge of DSM-V and working principles of recovery with adults. Must complete a Live Scan Background Check. Experience in working within county contract reporting requirements is preferred. Intermediate PC skills required; experience in working with Electronic Medical Record systems preferred. Bilingual in Spanish or other threshold languages is preferred. Other Qualifications Experience incorporating a Trauma-Informed and Recovery-Focused treatment approach with participants. Experience participating in interdisciplinary teams inclusive of clinical and non-clinical, program staff. Understanding of re-entry, formerly incarcerated, immigrant, and refugee cultural issues and dynamics. Knowledge of the signs, symptoms, and recovery needs of those with substance abuse issues. Knowledge of trauma-informed services and restorative practices. Excellent skills in networking, communication, organization, focus, and attention to detail. Strong interpersonal skills, ability to direct work of others, and develop growth plans with Interns. Ability to identify and build upon the strengths of clients, Interns, community partners, and the community. Value learning as an ongoing process that enables better service for clients and leadership in the industry. Initiative, flexibility, and the ability to thrive in a fast-paced, deadline driven environment. Demonstrated ability to successfully work on a range of assignments and prioritize evolving tasks. Ability to demonstrate respect for cultural, gender, and lifestyle diversities of clients and staff. Competencies Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; edits work for accuracy; able to read / interpret written information. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Language Skills -Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Working Conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; climb stairs; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. Sits for extended periods of time at a computer work station or desk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requires work with the public. Job tasks are performed in close proximity to other people. Requires contact with others (face to face, by telephone and other.) Background Check Requirement : The successful candidate for this position will be required to pass or clear two background checks. The first background check will be conducted by Project Kinship as per our policies and procedures. The second background check will be conducted by Funders through our contracted vendors, after the candidate is hired with Project Kinship, in accordance with our contractual agreements. Failure to pass either of these background checks may result in the withdrawal of the job offer or termination of employment. Tuberculosis (TB) Clearance : The successful candidate for this position will be required to provide documentation of a clear TB (tuberculosis) test or shot, in compliance with Project Kinship’s policy. Failure to provide proof of TB clearance may result in the withdrawal of the job offer or termination of employment. Project Kinship is committed to equal employment opportunities to all employees and applicants, without regards to any protected status in accordance with applicable law in regards to all aspects of employment practices. Employment Type : Full Time Bonus / Commission : No