Talent.com
serp_jobs.error_messages.no_longer_accepting
Tik Tok is hiring : Creator Network Client Support Specialist, TikTok LIVE in Los

Tik Tok is hiring : Creator Network Client Support Specialist, TikTok LIVE in Los

MediabistroLos Angeles, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Responsibilities

TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe. We are seeking a proactive, detail-oriented Creator Network (CN) Client Support Specialist to design, implement, and manage our client support infrastructure for Creator Networks. In this role, you will establish and optimize a ticketing system for the CN team, collaborating closely with Creator Network Managers (CNMs) to ensure seamless operations and deliver an exceptional experience for both creators and Creator Networks. Responsibilities : -Build, implement, and continuously improve the CN ticketing system to streamline support workflows. -Receive, track, and resolve inquiries, complaints, and requests from Creator Networks in a timely, professional manner. -Collaborate with CNMs, central operations, and product teams to escalate and address complex issues. -Monitor key service KPIs (e.g., response time, resolution time, satisfaction rate) and drive continuous improvement initiatives. -Collect, analyze, and present feedback from Creator Networks to identify trends and recommend operational enhancements. -Lead the transition of support functions from CNMs to the in-house CN support team. -Develop and maintain a knowledge base / FAQ to improve self-service options for Creator Networks.

Qualifications

Minimum Qualifications -Bachelor's degree or equivalent experience in customer service, operations, or a related field. -0-3 years of experience in customer support or operations (preferably in online platforms, creator networks, or live streaming). -Strong organizational, problem-solving, and multitasking skills with exceptional attention to detail. -Familiarity with ticketing / customer service tools (e.g., Zendesk, Freshdesk, Jira) is a plus. -Ability to work independently and collaboratively in a fast-paced environment.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $83600 - $143556 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses / incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates :

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

  • 1. Interacting and occasionally having unsupervised contact with internal / external clients and / or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

In Summary : TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time . We are seeking a proactive, detail-oriented Creator Network (CN) Client Support Specialist to design, implement, and manage our client support infrastructure for Creator Networks .

En Español : La misión del equipo TikTok LIVE es trabajar de la mano con creadores e influencers, agencias y organizaciones asociadas para crear un entorno que reúna a las comunidades en tiempo real para crear conexiones significativas e interactivas en todo el mundo. Buscamos un especialista proactivo y orientado al detalle de Creador Network (CN) para diseñar, implementar y gestionar nuestra infraestructura de soporte al cliente para Creator Networks. En este papel, establecerá y optimizará un sistema de venta de entradas para el equipo CN, colaborando estrechamente con Creator Network Managers (CNMs) para garantizar operaciones fluidas y ofrecer una experiencia excepcional tanto para los creadores como para las redes. Responsabilidades : -Construir, implantar y mejorar continuamente el sistema de compra de boletos para agilizar los flujos de trabajo profesionales. Qualificaciones Calificaciones mínimas - Grado de licenciatura o experiencia equivalente en servicio al cliente, operaciones o un campo relacionado. -0-3 años de experiencia en soporte al cliente o operaciones (preferiblemente en plataformas online, redes creadoras o transmisión en vivo). -Habilidades organizativas, de resolución de problemas y multitarea fuertes con una atención excepcional a los detalles. - Familiarización con las herramientas de venta / servicio al cliente (por ejemplo, Zendesk, Freshdesk, Jira) es una ventaja. Los empleados también reciben 10 vacaciones pagadas por año, 10 días de enfermedad pagados al año y 17 días de Tiempo Personal Pagado (prorated upon hiring with increasing accruals by tenure). La Compañía se reserva el derecho a modificar o cambiar estos programas de beneficios en cualquier momento, con o sin previo aviso. Para el Condado de Los Ángeles (no incorporada) Candidatos : los solicitantes calificados con antecedentes de arresto o condenación serán considerados para su empleo de acuerdo con todas las leyes federales, estatales y locales incluyendo la Ordenanza del Condado Fair Chance para Empleadores y la Ley Fair Chance de California. Nuestro producto innovador está construido para ayudar a las personas a expresarse auténticamente, descubrir y conectarse -y nuestros equipos globales y diversos lo hacen posible. Juntos creamos valor para nuestras comunidades, inspiramos la creatividad y traemos alegría, una misión que trabajamos todos los días. Nos esforzamos por hacer grandes cosas con grandes personas. Lideramos con curiosidad, humildad y un deseo de tener impacto en una empresa tecnológica en rápido crecimiento. Cada desafío es una oportunidad de aprender e innovar como un equipo. Somos resilientes y aceptamos los retos cuando vienen. Si necesita ayuda o un alojamiento razonable, póngase en contacto con nosotros.

serp_jobs.job_alerts.create_a_job

Is Hiring Creator • Los Angeles, CA, United States

Job_description.internal_linking.related_jobs
Creator Network Business Development Manager - TikTok LIVE Job at TikTok in Los

Creator Network Business Development Manager - TikTok LIVE Job at TikTok in Los

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Creator Network Business Development Manager - TikTok LIVE.TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an envir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok is hiring : SMB Creator Manager - TikTok Live in Los Angeles

TikTok is hiring : SMB Creator Manager - TikTok Live in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Streamer Recruitment & Growth : Identify and onboard high-potential SMB streamers, including converting existing platform creators and attracting external merchants to TikTok LIVE.Design and impleme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
TikTok Creator BD & Community Manager

TikTok Creator BD & Community Manager

OXYENERGYCosta Mesa, CA, United States
serp_jobs.job_card.full_time
Job Title : TikTok Creator BD & Community Manager.OXYENERGY,a rapidly expanding DTC supplement brand with its U.Costa Mesa, CA, is on a mission to craft science-backed, content-native wellness produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
TikTok Creator BD & Community Manager (Costa Mesa)

TikTok Creator BD & Community Manager (Costa Mesa)

OXYENERGYCosta Mesa, CA, US
serp_jobs.job_card.part_time
Job Title : TikTok Creator BD & Community Manager.OXYENERGY,a rapidly expanding DTC supplement brand with its U.Costa Mesa, CA, is on a mission to craft science-backed, content-native wellness produ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
TikTok is hiring : TikTok LIVE US - B2B Creator Network Growth Marketing Manager

TikTok is hiring : TikTok LIVE US - B2B Creator Network Growth Marketing Manager

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Execute B2B Campaigns : Develop and launch strategic marketing initiatives that showcase the value of TikTok LIVE to agencies, MCNs, and talent partners across owned and earned channels.Drive Progra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok is hiring : TikTok LIVE - Americas Creator & B2B Growth Marketing Lead in

TikTok is hiring : TikTok LIVE - Americas Creator & B2B Growth Marketing Lead in

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Responsibilities Lead Strategic Marketing Initiatives : Develop and execute B2B and B2C marketing str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok LIVE - Americas Creator & B2B Growth Marketing Lead Job at TikTok in Los

TikTok LIVE - Americas Creator & B2B Growth Marketing Lead Job at TikTok in Los

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
About the Team TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.new
Associate Gaming Creator Growth Manager - TikTok LIVE Job at Tik Tok in Los Ange

Associate Gaming Creator Growth Manager - TikTok LIVE Job at Tik Tok in Los Ange

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to cre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
TikTok Content Creator & Live Host

TikTok Content Creator & Live Host

Kitsch LLCLos Angeles, CA, US
serp_jobs.job_card.part_time
KITSCH is proud to be recognized as a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, with a business plan no longer than a paragraph,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok is hiring : TikTok Shop - Creator Operations Strategy Manager in Los Angel

TikTok is hiring : TikTok Shop - Creator Operations Strategy Manager in Los Angel

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok Shop - Creator Operations Strategy Manager.Analyze and break down overall and sub-dimensional goals for the top creator business in the US, designing KPIs to track success.Collaborate with s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tik Tok Content Creator Job at GINO CORPORATION in Los Angeles

Tik Tok Content Creator Job at GINO CORPORATION in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.permanent
We are seeking a Tik Tok Content Creator with excellent written and verbal communication skills in English, who is based in the Los Angeles, CA area. This is an internship opportunity with the possi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Tik Tok is hiring : Gaming Creator Growth Manager - TikTok LIVE in Los Angeles

Tik Tok is hiring : Gaming Creator Growth Manager - TikTok LIVE in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Be among the first 25 applicants.TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok is hiring : Gaming Creator Growth Manager - TikTok LIVE in Los Angeles

TikTok is hiring : Gaming Creator Growth Manager - TikTok LIVE in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to cre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.new
Kitsch, LLC is hiring : TikTok Content Creator & Live Host in Los Angeles

Kitsch, LLC is hiring : TikTok Content Creator & Live Host in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.part_time
Established in 2010, with a business plan no longer than a paragraph, Kitsch has grown from door to door sales to selling products in over 27 countries across 20,000 retail locations worldwide.From...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Creator Management Lead, Cross-Verticals Job at TikTok in Los Angeles

Creator Management Lead, Cross-Verticals Job at TikTok in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Creators are the heart and soul of TikTok.The Creator team's mission is to facilitate our Creator community's growth and development, drive high quality content production and increase creator enga...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Creator Network Business Development Manager - TikTok LIVE Job at Tik Tok in Los

Creator Network Business Development Manager - TikTok LIVE Job at Tik Tok in Los

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to cre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Gaming Creator Growth Manager - TikTok LIVE Job at Tik Tok in Los Angeles

Gaming Creator Growth Manager - TikTok LIVE Job at Tik Tok in Los Angeles

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to cre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
TikTok LIVE US - B2B Creator Network Growth Marketing Manager Job at TikTok in L

TikTok LIVE US - B2B Creator Network Growth Marketing Manager Job at TikTok in L

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
TikTok LIVE US - B2B Creator Network Growth Marketing Manager.The TikTok LIVE team’s mission is to work hand-in-hand with creators, influencers, and communities to create an environment that brings...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tik Tok is hiring : Creator Partnership Project Intern TikTok Shop Global Selling

Tik Tok is hiring : Creator Partnership Project Intern TikTok Shop Global Selling

MediabistroLos Angeles, CA, United States
serp_jobs.job_card.full_time
Team Introduction The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Live Creator

Live Creator

SUNNY DISTRIBUTOR INC.Industry, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Do you love going live on Instagram and TikTok and sharing products?.Share your talent with us and become a paid live stream host for Sunny Health & Fitness. You’ll sell fitness and lifest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30