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System Support Engineer
Motion RecruitmentPleasanton, California, United Statesjob_description.job_card.1_day_ago
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- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionAssociate degree in Engineering or equivalent training with relevant experience 1–2 years of experience in instrument or equipment support Proven ability to learn new software tools and technical skills Strong attention to detail and ability to follow established procedures Excellent communication and interpersonal skills Flexible, proactive, and customer-oriented mindset Bachelor’s degree in Engineering or related field 1+ years of hands-on experience in the medical device industry Familiarity with molecular diagnostics products Working knowledge of hand tools and medical device equipment Understanding of QSR, IVDD, and customer service concepts.
Title : System Support Engineer
Location : Pleasanton, CA 94588
Contract Duration : Up to 7+ months contract with potential extension
About the Role :
The client is seeking a Systems Support Engineer to support the technical aptitude, attention to detail, and ability to work collaboratively across interdisciplinary teams. You will play a key role in executing equipment qualifications, managing documentation, and maintaining compliance with quality and safety standards in a fast-paced laboratory environment.
Key Responsibilities
- Prioritize and execute daily work activities from the Liat task list
- Ship and receive Liats for depot repair service
- Induct new Liats into the equipment management system
- Execute equipment qualifications and manage review / approval workflows in the EDMS
- Maintain accurate and timely documentation of all Liat activities
- Apply and update labeling to reflect instrument status (GxP vs. non-GxP)
- Participate in daily huddle meetings and provide status updates
- Deliver timely and professional customer support
- Collaborate effectively with internal teams and supervisors to ensure lab compliance and workflow optimization
- Adhere strictly to lab safety policies and procedures
Qualifications Required :
Preferred :
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System Engineer • Pleasanton, California, United States