Description
Control, the brilliant mind behind SafeHouse—Milwaukee’s covert headquarters for spies and agents since 1966—is recruiting a charming and quick-thinking Hostess to join our front-of-house intelligence team. If you have a gift for hospitality, a talent for multitasking, and the ability to keep secrets under pressure, this is your mission—should you choose to accept it.
Behind our hidden red door lies a world of espionage-inspired dining, complete with secret passages, two-way mirrors, and mysterious encounters. As Hostess, you’ll be the first and last point of contact for our undercover guests, ensuring every mission begins and ends with exceptional service and a touch of intrigue.
Your Mission Objectives :
- Greet every guest with a warm, authentic welcome—agents and civilians alike.
- Manage reservations, waitlists, and seating assignments with stealthy precision.
- Communicate clearly with your team to ensure smooth operations in the field (a.k.a. the dining room).
- Maintain a clean, organized, and guest-ready host station at all times.
- Provide intel on menu details, wait times, and special operations (events, promotions, etc.).
- Assist with answering phones, processing payments, and supporting the mission wherever needed.
- Uphold all safety, sanitation, and service standards—because every great operation depends on discipline and discretion.
What We’re Looking For in a Frontline Agent :
A friendly, confident communicator who thrives in a fast-paced, dynamic environment.Exceptional organization and multitasking skills—you can manage a room full of agents with ease.Professional appearance and demeanor—your cover story is hospitality at its finest.Team-first mentality and a love for creating memorable guest experiences.Availability to work varied shifts, including evenings, weekends, and holidays.Prior host or restaurant experience is a plus—but new recruits are welcome. We train our agents well.Top Secret Perks :
Room and dining discounts at Marcus Hotels & Resorts“Two-for-one” movie passes at Marcus TheatresPaid time off and early wage accessMedical, dental, and vision insurance after 30 daysCompany-paid life insurance and 401k with employer matchCareer advancement and transfer opportunities within Marcus propertiesA fun, engaging environment where creativity and character are part of the missionAbout Us :
A proud part of The Marcus Corporation, SafeHouse Milwaukee has operated undercover for nearly 60 years, crafting unforgettable guest experiences rooted in mystery, fun, and top-secret service. We are “People Pleasing People” and proud to support a team that celebrates individuality, hospitality, and a touch of mischief.
SafeHouse Milwaukee is an Equal Opportunity Employer.