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Property Operations Coordinator

Property Operations Coordinator

Lightrock ManagementNew York, NY, US
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Job Description

Location : Manhattan, NY (Near Grand Central)

Job Type : Full-Time (On-Site, Remote on Fridays )

Schedule : Monday–Friday, 8 : 30 AM – 6 : 30 PM ( Friday remote flexibility )

Experience Level : Mid-Level (2+ Years of Real Estate Experience Required)

Compensation : $60,000–$80,000 base salary (depending on experience) + performance-based incentives and participation in deal profits (carry)

Company Description

Lightrock Management is a dynamic real estate investment firm specializing in the acquisition, repositioning, and management of value-add multi-family properties, primarily in the thriving markets of New Jersey and Connecticut. We are dedicated to creating long-term value through a strategic and holistic approach to real estate investment, prioritizing asset performance and community impact. Our diversified portfolio includes multifamily properties, mixed-use, industrial, and ground-up development projects. Lightrock Management focuses on vertical integration, managing each phase of the real estate investment process to enhance operational efficiency and maintain control. Our vision is to build a diversified, sustainable portfolio that delivers strong returns for our investors while contributing positively to communities.

About the Role

We’re seeking a driven and detail-oriented Executive Property Management & Operations Coordinator to join our Manhattan office.

This is a dynamic position ideal for someone with property management experience who thrives in a small-team environment and wants exposure to the investment and redevelopment side of real estate . You’ll be directly involved in tenant relations, leasing operations, vendor management, construction oversight, and acquisitions support , working closely with ownership and senior management.

If you’re organized, resourceful, and eager to make an immediate impact in a high-growth environment — this role is for you.

Key Responsibilities

Property & Tenant Management

  • Serve as the main point of contact for all tenant communications, maintenance requests, and lease matters.
  • Underwrite tenant applications and ensure compliance with financial and leasing requirements.
  • Coordinate move-ins, move-outs, renewals, and property inspections.
  • Collaborate with leasing agents to schedule property tours and manage active listings.
  • Attend property appraisals, inspections, and due diligence site visits as needed.
  • Oversee maintenance scheduling, vendor dispatch, and emergency response coordination.
  • Identify recurring property issues and implement operational improvements to enhance tenant satisfaction.

Executive & Administrative Support

  • Provide direct administrative and operational support to ownership and senior management.
  • Manage calendars, correspondence, and documentation across teams and vendors.
  • Maintain organized filing systems for leases, contracts, compliance, and project documentation.
  • Prepare budgets, financial summaries, and property-level performance reports.
  • Support ongoing process improvements and cross-departmental efficiency initiatives.

    • Vendor, Construction & Financial Oversight

  • Solicit and compare vendor bids for maintenance, repairs, and construction projects.
  • Oversee project progress to ensure timelines, quality, and budgets are met.
  • Review and reconcile invoices weekly for accuracy and payment processing.
  • Conduct periodic site visits to evaluate vendor and contractor performance.

    • Acquisitions & Due Diligence

  • Support due diligence efforts for new acquisitions, including data gathering, inspection coordination, and closing logistics.
  • Participate in cold calling and deal sourcing to identify potential acquisitions.
  • Maintain acquisition pipeline reports and conduct market or property-level analysis.
  • Assist in preparing investment memoranda for senior management review.

    • What We’re Looking For

  • Bachelor’s degree required
  • 2+ years of real estate experience , preferably in property management or asset management
  • Excellent communication, problem-solving, and multitasking skills
  • Strong administrative and organizational abilities with attention to detail
  • Capable of working independently and managing priorities in a fast-paced environment
  • Proficiency in Microsoft Excel and PowerPoint (2+ years)
  • Reliable transportation and ability to commute to Manhattan within 45 minutes
  • Willingness to travel locally to properties (1–3 times per week)

    • Preferred (Not Required)

  • Experience in construction coordination or renovation oversight
  • Familiarity with acquisitions, underwriting, or cold calling

    • Why Join Us

  • Be part of a high-growth real estate firm with a clear expansion trajectory
  • Gain exposure to both property management and investment operations
  • Work directly with firm leadership and have your ideas heard and implemented
  • Thrive in a startup-style culture that values independence, initiative, and results
  • Career growth opportunity as the company continues to scale its portfolio
  • Opportunity to earn additional income through successful deal sourcing and acquisitions
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