PT - Customer Service Agent - $17.00

Car Return Agent

Join Our Team as a Car Return Agent Be the Face of Our Return Process!

Are you passionate about delivering great customer service and ensuring vehicles are well-maintained? We are looking for a dedicated Car Return Agent to join our team, helping customers finalize their rental experience and ensuring our fleet is in top condition.

Key Responsibilities :

• Greet and assist customers with professionalism and confidence when they return their vehicles.
• Check a high volume of vehicles back into the rental fleet daily.
• Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
• Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
• Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
• Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
• Perform additional duties as requested by management to contribute to the success of the branch.

What We're Looking For :

Why Join Us?

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations : Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.