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Direct Support Professional

Direct Support Professional

Independent Case Management, Inc. (ICM)Pea Ridge, AR, US
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Job Description

Job Description

Primary Duties / Responsibilities

  • Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and / or administering treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
  • Help customer achieve agreed-upon goals to improve quality of life and integration into the community
  • Provide written daily updates of each shift’s activities using an online platform
  • Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
  • Perform other duties as assigned

Key Competencies

  • Quality decision making
  • Effective communication
  • Superior problem solving
  • Interpersonal effectiveness
  • Receptive to feedback
  • Positive work ethic
  • Instills trust
  • Administrative effectiveness

    • General Requirements for All ICM Employees

  • Understands and endorses ICM’s mission and vision
  • Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
  • Understands and complies with all HIPAA regulations
  • Maintains a clean and orderly work environment
  • Must have a high school diploma or equivalent (some positions require additional education)
  • Maintains prompt and regular attendance

    • Work Schedule

    Shifts Vary

    Company Description

    At ICM, our passion for supporting others drives the delivery of our services. Every interaction with customers, employees, and the public should be characterized by kindness, compassion, friendliness, and helpfulness. www.icm-inc.org

    Company Description

    At ICM, our passion for supporting others drives the delivery of our services. Every interaction with customers, employees, and the public should be characterized by kindness, compassion, friendliness, and helpfulness. www.icm-inc.org

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    Direct Support Professional • Pea Ridge, AR, US

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