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Lush Fresh Handmade Cosmetics is hiring : Seasonal Ambassador - Fashion Mall at K

Lush Fresh Handmade Cosmetics is hiring : Seasonal Ambassador - Fashion Mall at K

MediabistroIndianapolis, IN, United States
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Overview

Seasonal Ambassador - Fashion Mall at Keystone

Location : Indianapolis, Indiana, United States

Hours : 0-39 hours / week

Contract Role

Responsibilities

  • Sales and Customer Experience : Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store’s overall sales.
  • Customer Experience : Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers\' day and leave the world Lusher than we found it.
  • Building the Brand : Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement to bring in more traffic. Inspire others to join in making a positive impact.
  • Product Passion : Continuously expand product knowledge with ongoing learning and by staying up-to-date on products, ingredients, and benefits to confidently make informed recommendations.
  • Team Involvement : Use Lush resources to develop sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, seek feedback and opportunities to improve skills.
  • Diversity, Equity, Inclusion, and Belonging (DEIB) : Encourage open communication and listen to team members\' perspectives related to DEIB. Foster belonging by promoting teamwork, collaboration, and valuing each employee\'s contributions.

Operational Excellence

  • Time and Attendance : Be punctual and reliable. Participate in teamwork and stay informed about company updates.
  • Visuals and Merchandising : Maintain a clean, organized, and visually appealing store to enhance the customer experience.
  • Stock and Inventory : Apply Visual Merchandising guidelines to adjust product displays based on sales to improve customer experience.
  • Policies and Procedures : Follow opening / closing, product integrity, respectful workplace, and health and safety standards.

    • Qualifications

    Required :

  • Excellent customer service skills
  • Flexibility to adapt in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule including evenings, weekends, and holidays

    • Preferred :

  • Experience with consultation-based customer service
  • Strong problem-solving skills for day-to-day operations
  • Experience working in a team environment
  • Experience in skincare or cosmetics
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

    • Compensation : Keystone Fashion Mall Pay — $14.50 per hour

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    Lush Handmade Hiring • Indianapolis, IN, United States