Senior Manager, Contingent Workforce Program
The Senior Manager, Contingent Workforce Program owns the enterprise-wide strategy, policy framework, and operating model for engaging contingent talent contractors, professional services, and managed services. Partnering with Procurement, Legal, HR, Finance, IT, and business leaders, this role designs and governs end-to-end processes, supplier ecosystems, and enabling technologies (e.g., VMS / HRIS integrations) to ensure compliant, cost-effective, data-driven use of external labor. The role requires skill in stakeholder management and complex analysis, planning, and governance.
The Senior Manager reports to the Head, Procurement & Vendor Management, and will be based in the US or UK, in approved jurisdictions. The postholder will be eligible for flexible working options.
In this role, your responsibilities include :
- Set the enterprise contingent workforce program and policy, establishing standards for classification, sourcing channels, engagement types (T&M, SOW, managed services), tenure, and controls
- Build multi-year demand / supply forecasts and scenario models for contingent labor; maintain an enterprise inventory and taxonomy of contingent roles
- Design and manage the supplier ecosystem (staffing vendors, professional / managed service providers), including selection, rate cards, SLAs, scorecards, and quarterly business reviews
- Lead governance for SOW lifecycle and time-based engagements, partnering with Legal, HR, Finance, InfoSec, and IT for compliant onboarding, access, and offboarding
- Own the VMS and related integrations with ERP / HRIS; drive data quality, standardization, and analytics; publish dashboards and insights for leadership decisions
- Partner with Legal, HR, and Finance to monitor regulatory, tax, and co-employment risks across jurisdictions; conduct audits, oversee remediation plans, and ensure adherence to internal policies
- Optimize processes from requisition to offboarding; quantify value (savings, cost avoidance, quality) and drive continuous improvement
- Manage program financials and annual planning; establish, track and report KPIs
- Serve as the primary advisor to business leaders on market trends, channel strategy, and sourcing decisions for external talent
- Lead cross-functional forums and change management for policy adoption and system / process changes; influence without direct authority
- Investigate and recommend opportunities for automation and / or AI to streamline contingent workforce management processes, enhance data-driven decision-making, and improve program efficiency
The skills & experience required for this role include :
Degree in Business, Supply Chain / Procurement, Human Resources, or related field, or commensurate education and experienceCCWP (Certified Contingent Workforce Professional) or procurement credentials (e.g., CPSM, CIPS) preferredDemonstrated success in workforce planning, procurement / vendor management, and / or talent supply chain, with strong competency in contingent workforce programs (contractors, professional services, managed services)Proven leadership of complex, cross-functional programs / governanceHands-on experience implementing / administering a VMS and a strong understanding of necessary integrations with ERP / HRIS and security / access controlsDemonstrated expertise in policy design, worker classification, SOW frameworks, rate card and market pricing, and compliance auditing across multiple jurisdictionsAdvanced analytical capability (forecasting, dashboarding, cost / benefit modeling) and executive-level reporting / presentationsOutstanding stakeholder focus, with the ability to influence a broad range of global stakeholders at all levels of the organizationStrong training and facilitation skills, including virtualHigh degree of proficiency in standard Microsoft Office suiteTravel :
Travel up to 10% of the time to CFA Institute offices, including limited international meetings, and to attend external eventsAt CFA Institute, we're committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position : Expected salary range : (US) $100,000 - $115,000 and (UK) 75,000 - 90,000 per year. All salary ranges are subject to adjustment based on experience, education, location and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a pension plan, and a comprehensive medical benefits package.
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like :
Comprehensive health coverage for you and your familyGenerous leave and time offCompetitive retirement plansFlexible work optionsWellness, education, and support programsIf you feel this opportunity could be the next step in your career, we encourage you to apply.