Patient Care Technician - Psychiatric Emergency Services

UPMC Western Psychiatric Hospital Hiring Patient Care Technician

UPMC Western Psychiatric Hospital is hiring a full-time Patient Care Technician to support their Psychiatric Emergency Services (PES) department!

The shifts for this position will rotate and include days, evenings, nights, holidays, and weekends.

Responsibilities include :

• Assist with procedures, daily living activities, physical, respiratory, and cardiopulmonary therapies. Provide feedback to RNs and report changes in patient status.
• Perform blood glucose tests, weights, vital signs, I&O, specimen collections, Foley care, and at least four additional tasks (e.g., phlebotomy, EKG, dressing, catheter removal).
• Report equipment malfunctions, communicate effectively with other departments, and maintain professional relationships.
• Respond to call lights, telephones, pass meal trays, and transport patients.
• Receive feedback, identify learning needs, improve skills, and participate in self-review.
• Instruct patients and families under RN direction, apply and monitor restraints as needed.
• Communicate clearly with the healthcare team, understand cultural diversity, support workplace safety, and maintain productive relationships.
• Follow all patient care and hospital policies, comply with safety procedures.
• Document in medical records, perform clerical functions, and complete work timely.
• Achieve competency in advanced skills like phlebotomy, IV removal, EKG, and NG tube management.

Qualifications :

UPMC is an Equal Opportunity Employer / Disability / Veteran.