Leasing Manager

Job Description

Job Description

Position Summary :

The Leasing Manager directs the property's leasing activities, marketing efforts, leasing team members, and other resources. This position is responsible for performing other clerical functions as required to ensure customer satisfaction through the move-in process. The Leasing Manager should successfully achieve established revenue, occupancy, resident retention, and leasing goals and objectives.

Duties and Responsibilities :

• Oversee all leasing and front desk staff.
• Monitor leasing activity to include advertising, phone calls, emails, walk-ins as well as Pop Cards and applications.
• Manage weekly Outreach Program.
• Approve applications that meet established Horning selection criteria and move new residents into Yardi.
• Coordinate corporate marketing campaign with the Property Manager and any outside consultant.
• Manage lease renewal process.
• Manage NTV and move-outs in Yardi, assisting with the completion of move-out transmittal for non-charged accounts within 15 days of move-out.
• Monitor all advertising sources (paper and web) for all up-to-date and accurate information. (Including Rent Café, Craig’s List, websites, etc.).
• Provide training of staff as necessary or required.
• Respond to resident concerns.
• Coordinate service request follow-up to ensure excellent customer service.
• Prepare reports as requested.
• Oversee expenses and invoicing for media, marketing, and office supplies.
• Manage site petty cash reimbursements.
• Monitor water sub-metering move-ins and move-outs.
• Audit lease files for accuracy and complete records.
• Process Rent Control disclosure process (NTV, rent quote & move-in).
• Coordinate resident retention efforts (activities, newsletter, etc.).
• Monitor Referral Program
• Attend community Marketing Meetings as directed.
• Attend and participate in all Company Training as directed.

Minimum Qualifications and Requirements :

Preferred Qualifications and Requirements :

Physical Demands and Work Conditions :

Travel Requirements :

Other Duties :

Horning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with disability, or any other characteristic protected by applicable federal, state or local laws and ordinances.