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Audio Visual Technician Job at Ascension in McLean

Audio Visual Technician Job at Ascension in McLean

MediabistroMcLean, VA, United States
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Overview

Senior Talent Acquisition Specialist @ Ascendion | MBA in Human Resources

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us :

  • Build the coolest tech for the world’s leading brands
  • Solve complex problems – and learn new skills
  • Experience the power of transforming digital engineering for Fortune 500 clients
  • Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

Job Title - Video Operation Technicaian

Key Responsibilities

  • Monitor AV dashboards and proactively identify performance or equipment issues.
  • Perform break-fix support on AV equipment, with a primary focus on Zoom Rooms.
  • Troubleshoot hardware / software issues on PCs and conference room devices.
  • Maintain logs and perform accurate data entry for incidents, repairs, and equipment status.
  • Collaborate with IT and AV teams to ensure minimal downtime and smooth operations.
  • Assist with backend support tasks related to AV systems and equipment inventory.
  • Provide routine checks and basic maintenance to ensure readiness of conference rooms.
  • Escalate complex issues to senior technicians or vendors when necessary.
  • Uphold organizational processes and maintain clear documentation of all work.

    • Qualifications

  • 2–4 years of experience in Audio / Visual (AV) or IT support roles.
  • Hands-on experience with AV equipment and Zoom Rooms (preferred).
  • Strong troubleshooting skills with a PC / IT background.
  • Familiarity with monitoring tools or dashboards.
  • Excellent organizational skills and attention to detail.
  • Strong communication and teamwork skills in a corporate environment.
  • Ability to handle repetitive operational tasks with accuracy and efficiency.

    • Nice-to-Have Skills

  • Experience with ServiceNow or other ticketing systems.
  • Prior exposure to AV equipment maintenance and repair.
  • Knowledge of conference room technology beyond Zoom Rooms (Polycom, Crestron, etc.).

    • Location

    McLean, VA

    Salary and Other Compensation

    The annual [salary / hourly rate] for this position is between [$30236 – $50320 annually]. Factors which may affect pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

    Benefits

    The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, long-term disability insurance, short-term disability insurance, 5 personal days accrued each calendar year, paid time off meeting the paid sick and safe time laws applicable to the City / State, 10-15 days of paid vacation time, 6 paid holidays and 1 floating holiday per calendar year, Ascendion Learning Management System.

    Want to change the world? Let us know.

    Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Finance

    • Industries

  • Banking and Financial Services

    • Referrals increase your chances of interviewing at Ascension by 2x

    Inferred from the description for this job

    401(k)

    Medical insurance

    Job alerts

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    Audio Visual Technician • McLean, VA, United States