Community Support Specialist

Job Description

Job Description

Description :

• Come join our Cusick Community Management offices in Charlotte, we'd love to have you!!

Cusick Community Management is seeking a highly organized and detail-oriented Community HOA Specialist Admin to provide exceptional administrative support to our growing team. This role is crucial in ensuring smooth daily operations and fostering positive relationships with our homeowner associations. The ideal candidate will be a proactive problem-solver with excellent communication skills and a passion for community management.

Job Summary :

The Community HOA Specialist Admin provides comprehensive administrative support to the Community Managers and the HOA team. This includes managing communications, coordinating meetings, maintaining records, processing payments, and assisting with various projects. This position requires a strong understanding of HOA operations and a commitment to providing outstanding customer service.

Responsibilities :

Serve as the primary point of contact for homeowners, board members, and vendors, responding to inquiries promptly and professionally via phone, email, and in person.

Schedule and coordinate board meetings, annual meetings, and other community events.

Maintain accurate and organized records of homeowner information, financial data, contracts, and other important documents.

Process homeowner payments, including assessments, fines, and other fees.

Assist in the bidding process for vendor services.

Assist Community Managers with various projects, such as preparing proposals, conducting research, and coordinating community events.

Provide exceptional customer service to homeowners and board members.

Requirements : Qualifications :