Job Description
Job Description
Job Title : Director of Salesforce Executive Communities
Location : San Francisco Bay Area (Hybrid preferred)
Reports to : CEO
Type : Full-Time
Role Overview
We will be launching the Salesforce Executive Council, a high-trust, invitation-only peer forum for Salesforce focussed IT executives from enterprise-scale Salesforce customers.
To lead this initiative we are seeking someone with deep experience within the Salesforce Ecosystem who can build and run this initiative end-to-end : from curating the right executive members and developing engaging content to facilitating discussions and growing the community with purpose, candor, and trust.
You will already be deeply engaged within the Salesforce community with a demonstrable career working in the ecosystem - Salesforce, Salesforce Partners, Salesforce users and beyond.
You will be the architect, operator, and host of a truly differentiated Salesforce executive community—one that encourages open, nonpartisan, vendor-free dialogue to help Salesforce leaders share insights, solve common problems, and build lasting relationships.
This role requires someone who can connect deeply with senior technology leaders in the Salesforce domain , craft thoughtful programming, moderate with authenticity and professionalism, and create a Salesforce community that people value enough to come back to again and again.
Responsibilities
Community Building & Membership Recruitment
- Identify, vet, and personally invite IT and Salesforce executives from large enterprises (5,000+ employees)
- Build and manage a vetted list of target executives across industries in the Salesforce ecosystem
- Develop messaging, outreach campaigns, and 1 : 1 invitations (LinkedIn, email, in-person)
- Cultivate relationships with members to ensure engagement, feedback, and retention
Content Strategy & Programming
Design agendas for executive council sessions that address both Salesforce-specific and strategic enterprise IT topics (e.g., AI, technical debt, change management, platform limits, DevOps, data strategy)Curate and prep speakers and moderators from within the communityDevelop guiding questions, themes, and discussion formats (fireside chats, roundtables, war story spotlights)Event Design & Facilitation
Plan and host quarterly in-person gatherings in the Bay AreaOwn the logistics end-to-end (venue, schedule, invites, check-ins, follow-ups), with support from operations as neededModerate panels and discussions using Chatham House Rule to encourage honesty and vulnerabilityCreate a welcoming and discreet environment, akin to an executive peer group or confidential support forumContent Capture & Follow-up
Summarize key (non-attributed) insights and patterns for internal reflection and future programmingMaintain ongoing communications with members : reminders, recaps, topic polls, and thank-you notesManage feedback loops to continuously improve each sessionProgram Growth & Expansion
Build a long-term growth plan for the Salesforce community beyond the Bay AreaExplore Salesforce led partnerships, Salesforce user advisory boards, and potential member-led chaptersCollaborate closely with Flosum executives for strategic alignment (without introducing a vendor agenda)What We’re Looking For
Experience
8+ years of experience in executive programs, enterprise events, customer communities, CXO councils, or peer networksMinimum 7 years experience within the Salesforce Ecosystem spanning strategic and technical leadershipDemonstrated success in recruiting senior executives and hosting strategic roundtables or councilsDomain expertise within the Salesforce ecosystem and large enterprise IT leadership context (e.g. CIO, VP of IT, platform owners)Bonus : experience in enterprise SaaS, customer marketing, field marketing, or community-led growthSkills
Executive presence : ability to connect with CIOs, CTOs, and senior directors with credibility and warmthFacilitation and moderation : skilled at guiding meaningful conversations, even among strong personalitiesContent development : can shape intelligent, timely, and compelling agendas and talking pointsRelationship building : empathetic, attentive, and diplomatic; knows how to create trustOperational agility : organized and proactive, able to handle logistics and deliver seamless experiencesCommunication : excellent writer and verbal communicator with a personal yet professional toneMindset
Service-oriented : sees themselves as a steward of the community, not the face of itBuilder : thrives in a blank-slate, zero-to-one environmentListener-first : values curiosity and learning from others over broadcasting their own point of viewNon-promotional : understands that trust is built by facilitating value, not pitching productsDisciplined yet flexible : respects process but adapts in the moment to serve the group’s energy and needsEmotionally intelligent : reads the room and knows how to hold space for real conversationsRequirements
7 Years plus working with Salesforce technology. This can come from Salesforce itself , the partner Ecosystem , or Global Enterprise with significant exposure to Salesforce within their technology ecosystems.
Ideally based in the Bay Area
Strong networks within the Salesforce community
Recognised as a thought leader and builder
Benefits
Compensation and Benefits
Competitive salary and benefits packageComprehensive health benefits from the first day, including medical, dental, vision, HSA, and mental health support401K retirement savings plan to support long-term financial securityUnlimited flex time off plan, including all major U.S. holidays, for optimal work-life balanceFlexible work hourshybrid working environment, allowing flexibility in locationMonthly capped reimbursement for phone and internet expenses to facilitate remote work arrangementsWe maintain a commitment to equal employment opportunities, ensuring that all individuals are treated fairly and without discrimination in terms of employment opportunities, conditions, and practices. Our company upholds this principle regardless of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any other characteristic protected by applicable law.