Job Description
Job Description
Description :
Halls Signature Events is seeking professional, passionate, hospitality- minded Banquet Captains to join our team! If you are looking for a life-changing opportunity to elevate your career, this is your chance! We strive to "enhance" traditional hospitality models by taking care of our employees, guests, and community.
Job Summary : Halls Signature Events is seeking a meticulous banquet captain to supervise and manage on-site and off-site banquet events. You will provide friendly, knowledgeable and professional service with a genuine sense of Hospitality along with a desire to place the guest experience at the forefront of each encounter. Extensive food, wine and beverage knowledge are critical components for successful team members.
Who you are : Banquet Captains are responsible for ensuring that banquet operations run smoothly, managing the staff, and guaranteeing we exceed the expectations of our guests. It is important that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Banquet Captain is a strong leader, remaining calm in stressful situations.
What you'll do :
- Demonstrate expertise of all food and beverage menu items with sound knowledge of all ingredients and preparations.
- Consistently follow proper steps of service with efficiency and grace, while maintaining a sense of urgency.
- Welcome guests upon their arrival and assisting them with their seating arrangements.
- Collaborate with event planners / coordinators to ensure smooth execution of events
- Supervise event staff, including servers, bartenders and other support personnel.
- Manage the setup and breakdown of events, including tables, chairs, decorations, and other necessary equipment.
- Run the floor and coordinate the food and drink service by liaising with the kitchen and service staff.
- Collaborate with kitchen staff to ensure that food is prepared and served in accordance with customer expectations and dietary restrictions, making sure food is served promptly, efficiently and with exceptional presentation.
- Manage event timeline to ensure that all activities occur in a timely and well-organized manner
- Tend to guests' requests, questions, and complaints.
- Ensure that the venue and facilities remain neat and clean.
- Ensure that all applicable safety regulations are communicated and adhered to.
What you get from us :
A healthy and safe work environment where you are encouraged to grow your careerComprehensive Medical, Dental and Vision insurance available for all fulltime employees (30 hours per week or more). Our company pays up to 70% of your medical premium dependent on the plan you choose. We also offer legal and voluntary life insurance options.Paid Time Off to support you with an active life outside of work after 6 months of full time employment.50% dining discount throughout the Hall Management Group of restaurantsCompany paid Employee Assistance Program to support overall mental wellbeing401(k) to help you invest in your future available to full and part time employees after 6 months with up to a 4% company matchGenerous Employee Referral ProgramWho we are : Hall Management Group operates notable restaurants in South Carolina and Tennessee including Halls Chophouse (Charleston, Greenville, Columbia, Nexton, and Nashville), Halls Catch, Rita's at Folly Beach, High Cotton, S.N.O.B., and Halls Signature Events.
Requirements :
What we need from you :
1+ years of experience in a guest-facing restaurant role, preferably in event planning.Great enthusiasm and attitudeAbility to make a positive difference in our guests and your co-worker’s livesStrong work ethicExcellent communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentStrong leadership and problem-solving abilitiesKnowledge of food service and presentation techniquesAbility to stand and walk for extended periods of timeAbility to work nights, weekends, holidays