Concierge

Hotze Health and Wellness CenterKaty, TX, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

About Us

At Hotze Health & Wellness Center, we believe people deserve a personalized path to better health and vitality. We are a cash-based practice, which allows us to focus on each individual's needs rather than the restrictions of insurance requirements. Our approach emphasizes natural, restorative solutions that help people regain energy, balance, and quality of life-without unnecessary reliance on pharmaceutical drugs.

We refer to the people we serve as guests rather than patients. This is intentional : we want the experience here to feel welcoming, respectful, and comfortable-more like being cared for in a hospitality setting than a conventional medical office.

Position Overview

The Concierge is the first impression our guests experience when they arrive. This role is essential to creating a professional, uplifting, and guest-centered environment.

Working in an open reception space, the Concierge greets guests, manages front office responsibilities, and provides attentive service while balancing administrative tasks. The ideal candidate enjoys holding conversations, connecting with people, and making others feel comfortable-all while staying organized and efficient.

Essential Duties & Responsibilities

Arrive on time and prepared to welcome guests each morning
Greet all guests warmly and maintain a professional, inviting atmosphere in the reception area
Print, organize, and ensure completion of paperwork
Take and upload guest photos for the electronic medical record (EMR)
Enter and update guest information in the EMR system
Generate and share the upcoming day's schedule with staff
Create a welcoming experience while promptly preparing guests for their scheduled visits
Communicate effectively with other staff
Take note and communicate guest refreshment orders
Prepare and schedule FedEx and courier pickups
Receive and deliver packages promptly

(This list outlines the general responsibilities of the role but is not exhaustive.)

Knowledge & Skill Requirements

Warm, friendly, and outgoing personality

Consistently punctual and dependable in attendance

Excellent communication skills, comfortable conversing with guests while working on tasks

Detail-oriented with strong organizational abilities

Proficiency with computers and general office software

Ability to manage time effectively and prioritize tasks

Self-motivated, able to work independently without constant supervision

Team-oriented and proactive in supporting others

Physical Demands & Work Environment

Ability to sit, stand, and walk throughout the day in an open office environment

Proficiency in typing and basic computer use

Adequate vision to review documents and computer screens

Ability to lift up to 25 pounds occasionally

Office Hours

Monday - Thursday : 7 : 10 a.m. - 5 : 00 p.m. Friday : 7 : 10 a.m. - 12 : 00 p.m.

Note : While office hours end at the times above, staff may occasionally need to remain past closing to assist guests, complete documentation, or finish daily responsibilities.

We are closed on weekends and most major holidays.

Job Posted by ApplicantPro

serp_jobs.job_alerts.create_a_job

Concierge • Katy, TX, US