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Analytics Systems Engineer / Administrator (Business Objects)

Analytics Systems Engineer / Administrator (Business Objects)

NYU Langone HealthNew York, NY, US
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Overview

NYU Langone Health is a fully integrated health system that focuses on quality and patient outcomes. The organization includes multiple inpatient locations, the Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida, with a large research enterprise supported by NIH awards.

Position Summary : We have an exciting opportunity to join our team as a Senior Tech Engineer II - Tech Engineering. The Analytics Systems Engineer / Administrator is responsible for administering, supporting, governing and maintaining BI Systems in the Enterprise Data Warehouse group. This role requires a thorough understanding of client-server application architecture and IT system integration fundamentals (including AD, Network, Storage, Database, etc.). The role will create, support, and enhance custom coded automated tasks and routines and will support multiple BI developments and operations teams as well as a large and diverse application user community.

Job Responsibilities

  • Actively and consistently support all efforts to simplify and enhance the customer system experience
  • Install, configure, manage and execute upgrades of client-server applications (ex. BusinessObjects, Tableau, Metric Insights, etc.)
  • Develop, implement, and test disaster recovery strategy and mechanisms
  • Performance tune Intelligent Server, and Web Server for best results
  • Develop and maintain technical documentation for BusinessObjects, Tableau and other client-server application environments
  • Maintain onboarding documents and provide mass broadcasts / onboarding / coaching for new BI employees and contractors
  • Provide regular status reports to management
  • Perform user administration, including creation of users and groups, removing inactive users, and conducting license audits to ensure adherence to licensing requirements
  • Write and maintain system administration process documents
  • Monitor and Manage Helpdesk queues within stipulated SLAs

Additional Position Specific Responsibilities

  • Contribute to process improvement for prevention / reduction in defects in application uptime and performance
  • Work with other Infrastructure teams seamlessly as necessary (DBA, Server, Storage, Security, etc.)
  • Participate in meetings with various entities to continuously upgrade functional and provide technical expertise for deliver solutions / integrations
  • Responsible for Version control / Content lifecycle management between the various systems / environments
  • Maintain confidentiality at all times when working with sensitive material and exhibit a high degree of professionalism
  • Minimum Qualifications

  • Typically requires 7 or more years of experience and BA / BS degree.
  • Preferred Qualifications

  • Bachelor's Degree Required
  • Minimum experience of 8 years working with various BI systems
  • Strong SQL / Database fundamentals
  • Tableau Administration Experience (TSM, Data Management, Resource Monitoring, Content Migration, etc.)
  • Business Objects Architecture / Administration experience a must (4.x+)
  • Strong analytical, organizational and interpersonal skills with a knack for troubleshooting under pressure
  • Excellent written and verbal communication skills and ability to interact with people at all levels of an organization
  • Ability to work under little or no supervision
  • APOS Suite of Products nice to have
  • UNIX Administration knowledge
  • Experience with virtualization and orchestration tools (Kubernetes, VMware, etc.)
  • Note : Qualified candidates must be able to effectively communicate with all levels of the organization.

    NYU Langone Health provides its staff with a comprehensive benefits and wellness package, designed to support career development and life stages. Equal opportunity employer committed to inclusion in all aspects of recruiting and employment; all qualified individuals are encouraged to apply. Applications are completed online.

    View NYU Langone Health's Equal Employment Opportunity (EEO) policy; Know Your Rights : Workplace discrimination is illegal.

    NYU Langone Health provides a salary range to comply with New York state Salary Transparency laws. The salary range for the role is $97,589.96 - $162,649.00 annually. Actual salaries depend on experience, education, and hospital need. The stated range does not include bonuses, differential pay or other forms of compensation or benefits.

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