ACE HARDWARE CASHIER

Ace Hardware Cashier

The responsibilities of the Ace Hardware Cashier include scanning customer selections, ensuring accurate prices and quantities, accepting payment, issuing receipts, answering inquiries, providing helpful information about products, promotions, and item locations, and some stocking. Cashiers also respond to complaints with genuine concern, assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while working in a safe manner.

Essential Duties and Responsibilities :

• Delivers superior guest service and ensures absolute customer satisfaction
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner
• Ensures proper handling of all forms of tender and coupons
• Packages customer purchases in an organized fashion
• Keeps work station and surrounding area clean, organized, and well stocked
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures
• Follows safety policies and procedures
• Other duties as assigned by supervisor

Key Attributes :

Customer service skills

Genuine

Honesty / Integrity

Money handling skills

Ability to multi-task

Supervisory Responsibilities :

This position has no supervisory responsibilities

Education and / or Experience :

There is no required education or experience

Language Skills :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers and associates.

Mathematical Skills :

Basic math concepts (addition, subtraction, division, multiplication).

Certificates, Licenses, Registrations :

This position has no required certifications, license, or registrations

Recommended Equipment :

Slip resistant shoes with closed toe and heel

Ladder

Stepladder

Uniform per store policy

Physical Demands :

Regularly (over 2 / 3 of the time) :

Stand

Walk

Use hands to finger, handle, or feel

Reach with hands and arms

Stoop

Kneel

Crouch

Communicate with associates and customers

Lift and / or move up to 25 pounds

Frequently (between 1 / 3 to 2 / 3 of the time) :

Lift and / or move up to 50 pounds

Occasionally (less than 1 / 3 of the time) :

Sit

Climb

Balance

Overhead lifting

Crawl

Smell

Lift and / or move up to 100 pounds

Vision :

Close

Distance

Peripheral

Depth perception

Ability to adjust focus

Ability to distinguish colors

Work Environment : Occasionally :

Risk of electrical shock

Outdoor weather conditions from exterior doors

Chemicals while cleaning

Noise Level :

Moderate

Pay Range (depends on industry experience)

Benefits (eligibility based on full-time / part-time status) :

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Niemann Foods Management retains the discretion to add to or change the position requirements at any time. Position requirements may vary by store location.