Commercial Deposits Coordinator

The Commercial Deposit Coordinator reports to the Commercial Division Manager and is responsible for providing high quality service to commercial relationships.

USD $19.21 / Hr. USD $31.25 / Hr.

Responsibilities

• Deliver exceptional customer service to commercial deposit customers and the internal business lines in the execution of all assigned duties.
• Regularly maintain commercial deposit client documentation in order to meet audit and bank standards.
• Drive consistency in TM documentation such as updating service agreements.
• Seek resolution for operational issues to customer's complete satisfaction and elevate systematic issues as encountered.
• Keep Relationship Managers and Treasury Relationship Managers apprised of critical developments in commercial customer relationships.
• Complete a review of the daily Check and ACH Pay / Returns decisions for commercial deposit customers.
• Review commercial account deposit hold request and elevate to relationship managers when needed.
• Assist customers with out of branch wire requests, internal account transfer requests, stop payment requests and custom deposit reports requests.
• Review daily commercial branch reports, including overdraft reports and inactive account reports.
• Manage commercial deposit customers daily chargeback notifications.
• Closely adhere to the Bank's Information Security policies and procedures.
• Perform tasks that affect the Bank's compliance with federal and / or state regulations.
• Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. Ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.

Qualifications

Benefits

Equal Employment Opportunity

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and / or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.

EEO is The Law - click here for more information.

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled.

EEO Policy Statement - WaFd Bank.

Know Your Rights Workplace Discrimination is Illegal - click here for more information.

Pay Transparency Nondiscrimination Provision - click here for more information.

California Consumer Privacy Act- CCPA 2025.

J-18808-Ljbffr